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Selden Motors

(153 reviews)
Visit Selden Motors
Sales hours: 11:00am to 4:00pm
Service hours: 10:00am to 4:00pm
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–5:00pm 9:00am–5:00pm
Saturday 11:00am–4:00pm 10:00am–4:00pm
Sunday Closed Closed
(215) 239-9997 (215) 239-9997

Reviews

(153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just purchased my third vehicle from Selden Motors and as

Just purchased my third vehicle from Selden Motors and as with my last two, I couldn't be happier. The buying process is smooth and easy and the guys are great to deal with. I'd recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Selden Motors.

I had a great experience at Selden Motors. Al was patient and extremely helpful. I felt no pressure buying the car. I have had the car for 3 weeks now and the car drives amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sold us junk.

Sold us junk. Had to add oil on our 2 hour ride home. Sold us a warranty that wouldn't cover injector work that the dealer told us was needed. Eventually, the excessive oil burning burned up a valve and now we need a new motor at the cost of $12k. Car isn't worth anywhere near that and we still owe on it because they tricked me into a longer-term loan. DO NOT DO BUSINESS WITH THIS DEALER.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
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SCAM ARTISTS!

SCAM ARTISTS!!! BUYER BEWARE!!!! THESE PEOPLE ARE THIEVES WHO USE FINE PRINT IN CONTRACTS TO STEAL YOUR MONEY!!!! BUY A CAR FROM ANYONE BUT THESE SNAKE OIL SALESMEN!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

In November 2023 I purchased a 2016 Porsche Cayenne and

In November 2023 I purchased a 2016 Porsche Cayenne and it is now three months later and I am being told by Scott that there is an issue with the Title , It can not be registered , Can NOT DRIVE IT , Making payments , Paying insurance and taxes on a vehicle that has an issue with the title , Seldon Motors never should have sold this Porsche without making sure it had a clear title first , after reading all the poor reviews I would recommend to do your research before you buy a vehicle from Seldon Motors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My purchase occurred 14 December 2023.

My purchase occurred 14 December 2023. I purchased a 2015 Mercedes-Benz ML 3504Matic, sight unseen, relying on pictures, the Carfax report, and conversations with the salesperson (who is also the General Manager) Scott Knocksin. Bottom lines, I later discovered that the car was potentially unsafe to drive and needed $8.000 - $10,000 to repair/service. After taking possession of the car, I took it to a Mercedes certified mechanic to look over the car. I learned that the car has advanced rust to the rear subframe. Not only is there surface rust present, but the subframe and associated parts have holes where the rust has eaten through. My mechanic called to tell me the bad news and suggested that the car could present safety issues. He also stated that the company from which I purchased the extended warranty (for ~ $4,000) would not cover it. My mechanic checked with Mercedes, and they would not cover the cost to repair – between $6,000 and $8,000. I also learned from my mechanic that the car needed service, including servicing worn brakes. It cost me ~ $2,000 to replace filters, brake sensors, brake discs, and brake pads. In essence, I paid full retail value for a car that needed $8,000 - $10,000 of repairs to make it safe. I reached out to the salesperson, Scott Knocksin, to inform him of the rust issue. He was surprised, stating that the car was checked out/inspected twice. He suggested that perhaps it was just surface rust. I assured him that it wasn’t and that I would send a copy of the video showing the advanced degree of the rust. That information has been sent and still no response from Scott or anyone at the dealership. I blame myself for not having the car checked out by a local mechanic prior to purchase. I trusted the dealership general manager, which was my mistake. The takeaway from my personal experience and that of others I’ve read about is that customer service is pretty good pre-sale, but post sale, don’t hold your breath waiting for a return call or a problem to be addressed. And, have a trusted mechanic check out the car prior to purchase to ensure you are not being cheated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Never buy from here.

Never buy from here. Bunch of crooks. Lie after lie. Needed a Transmission for my 740Li BMW I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The ABSOLUTE WORSE, experience!

The ABSOLUTE WORSE, experience!! I was there on 1/22/24 looking at a 2015 Xfinity QX70s, 65k mi. Although it had to be jumped off and needed an oil change, Al H. (my salesman) insisted "you're getting a new battery and an oil changed whether you like it or not." We laughed and completed the test drive. After the test drive, Al took the vehicle back while I waited. The General Manager, Scott started to converse with me and asked If I'd like to place a hold on the vehicle. I agreed to the hold of $1000.00. On 1/24/24, My Credit Union informed me that they were unable to finance the vehicle because it was over 7 years old. Well, I contacted the dealership and informed them of the issues. Scott, then says, "Well you signed a Non-refundable partial payment, and I changed the oil and battery (which they were going to do anyway, so that's no favor for me) because you agreed to buy it by Monday Jan 29th" This was NOT a hold in which he asked me to sign. The form also stated that "Purchaser may cancel this contract and receive a full refund (Including any non-refundable partial payment made) at any time with written letter of cancellation. Well, I sent that email to Al on Wed 1/24/24. Al and Scott both stated that they need to contact the dealership's owner to see if he'd agreed to return my $1000.00. Of course, they didn't call me back so I continued to call them and Scott answers and say, "Look man, he's not returning your refund, it's not our fault your bank wouldn't finance the vehicle, you should check with your bank before coming here. At this point, I was livid and argued that You, Scott, LIED!! You said it was a hold. I requested that the Owner of the dealership call me which haven't happened. After the call ended, I contacted the consumer protection agency and Better Business Bureau and I am NOT giving up without a fight. Loyalty goes a Loonnnggg way and clearly Selden Motors lack that!!!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Love my palladium silver 2014 Mercedes E63s, I found it

Love my palladium silver 2014 Mercedes E63s, I found it on the Selden Motors youtube page and after looking it up on their website I called Scott and spoke to him and had the deal done within an hour. They handled setting up the shipping and the title came certified mail within 2 weeks of the cars delivery. There were a couple miniscule things I fixed myself on the car, I am a Mercedes collector/enthusiast, do my own work and I didnt mind bc of the spec; I was looking for one with a few odd options that were deal-breakers if they werent equiped. I didnt get to see it in person until it was delivered and after a wash and detail, it looks awesome and there were no big "suprises". Thank you Selden Motors & No Limit Transport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

PLEASE DO NOT BUY A CAR FROM THESE GUYS THEY ARE A BUNCH

PLEASE DO NOT BUY A CAR FROM THESE GUYS THEY ARE A BUNCH OF LIARS AND THIEVES THEY SOLD ME A CAR THAT HAD A BAD TRANSMISSION AND REFUSED TO FIX IT AFTER I HAD THE CAR CHECKED OUT,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! I’ve reviewed our calls and messages from you and until today we were never told of any issues with your vehicle. As you were kind enough to send us the quote from Aamco, we called and spoke to the manager, Michael. He confirmed that although none of the symptoms you described to him indicate that your vehicle needs a new transmission or any significant repair, you insisted that he provide you with an estimate to replace the transmission and transfer case. He further agreed that it is most likely that since you haven’t driven the vehicle in quite some time, that it is most likely that you need a new battery or a simple computer update. Finally, he said that all of the tests they did do came back normal. As I always tell our customers, if you have an issue with your vehicle after purchase, reach out to us because in the vast majority of circumstances, an issue requires only a simple fix that a person who is unfamiliar with vehicles may not be aware of.

Consumer response

The owner is lying AAMCO never said that and for you to get on these public platforms and lie is utterly ridiculous .

Consumer response

The owner is absolutely lying i have two estimates from two different AAMCO the transmission has to be rebuilt and the drive shaft needs to be replaced the salesman Scott and I were in contact about the problems from day one of me driving the car home to Chicago