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BMW of Ontario

(1,086 reviews)
2023 state dealer award
View 5 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Ontario from DealerRater.

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I just purchased my X5 from BMW Ontario.

I just purchased my X5 from BMW Ontario. I had leased two cars from them and decided to purchase my last one. I always have a great experience with Raffi, Amber and Matt! Excellent customer service!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BMW of Ontario was wonderful in my service experience

BMW of Ontario was wonderful in my service experience there recently, Service advisor Jerry Garcia exceeded our expectations

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're pleased to hear about your positive experience with our team at BMW of Ontario.

Oscar Sánchez the sales manager did a fantastic job for

Oscar Sánchez the sales manager did a fantastic job for me. I highly recommend Oscar. He is very professional.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your feedback about our team at BMW of Ontario. It's wonderful to know you had a positive experience.

This has been the best experience ever when buying a new

This has been the best experience ever when buying a new car. Andre was super efficient and pleasant to work with!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your positive car-buying experience. Our team strives to make every interaction efficient and pleasant. Take care!

Jared was an amazing and helpful salesman went above and

Jared was an amazing and helpful salesman went above and beyond to get me in my car, would definitely get my next car from them!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service from BMW Ontario!

Excellent service from BMW Ontario! Cesar Velasquez is a top-notch service advisor - always helpful and reliable. What sets them apart is the loaner car policy - they provide an equivalent to what you drive and even same-day! The staff is extremely helpful, and the facility is nice and clean. Highly recommend!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your recommendation. We're glad our team left such a positive impression, and it's good to know that the loaner car policy was beneficial. We appreciate your feedback and hope everything continues to run smoothly with your vehicle.

Awesome experience as always, my BMW specialist was

Awesome experience as always, my BMW specialist was Anthony Cornejo who is upmost professional and courteous during the entire process. Definitely will be coming back soon for any questions or future maintenance needs!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words. Our team at BMW of Ontario looks forward to assisting you again.

The dealership was was clean.

The dealership was was clean. The staff was very friendly. Our service staff/Daniel was awesome! He explained everything that BMW was going to inspect and complete. The service video showing what the actual mechanic found was great! I used to go to another BMW service dealer, but this is my new BMW dealership!

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  • Overall experience 5.0
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Dealer response

We're pleased you've chosen BMW of Ontario for your service needs. It's wonderful that our team provided such clarity and a seamless experience during your visit. We'll be here whenever you need us next!

Easy walk around process.

Easy walk around process. Efficient status updates lovely staff and establishment. Overall it is an excellent experience every time.

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  • Overall experience 5.0
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Dealer response

We're glad to know you've had consistently excellent experiences with our team at BMW of Ontario. Thank you for sharing your kind words.

Excellent service!

Excellent service! Anthony is the best. Car was done earlier than expected. I highly recommend them!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with BMW of Ontario. We're grateful our team provided excellent service and got your car ready ahead of schedule.