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BMW of Ontario

(1,073 reviews)
2023 state dealer award
View 5 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Ontario from DealerRater.

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I’m always very confident and happy to have my car

I’m always very confident and happy to have my car serviced in this dealership because of their honesty and courteousness of staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you're happy with the service at BMW of Ontario and appreciate your kind words.

Daniel Escareno was very helpful in getting my wife and I

Daniel Escareno was very helpful in getting my wife and I into the vehicles we wanted. He made us feel comfortable all the way to the end of our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear about your experience with our team. Thank you for choosing BMW of Ontario and enjoy your new vehicles.

Awesome place and Service Advisors to work with.

Awesome place and Service Advisors to work with. Work was done on a timely manner with a great price. Waiting area very clean, comfortable and lots of refreshments while you wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about BMW of Ontario. We're pleased to hear that you appreciated our service and waiting area.

Amber was my sales person at Ontario BMW…ask for her on

Amber was my sales person at Ontario BMW…ask for her on your next purchase of your BMW. She is AWESOME! The finance guy was great too. Excellent BMW experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Artemis is the greatest, She is kind.

Artemis is the greatest, She is kind. considerate and very caring when bringing your car in for service. She goes above and beyond to help make your sevice experience as smooth as possible. I would love to have her as my service adviser for as long as I own a BMW, and service it at Ontario BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tim Burgess is my service advisor at BMW Ontario and has

Tim Burgess is my service advisor at BMW Ontario and has been for the last 15 years. Tim is awesome - I'm more loyal to Tim than I am to BMW lol. Highly, highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

prompt service, service tech higlighted items that need

prompt service, service tech higlighted items that need further attention, oil change service plan saves money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oscar Sanchez assisted us in building and placing our

Oscar Sanchez assisted us in building and placing our order for a new X5! As a return customer Oscar is knowledgeable of our history and preferences. He made the entire process simple and we left the dealership with big smiles on our faces as we drove away in our new car! Very pleased with Oscar and the dealership, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Daniyal Binazeem does a fantastic job explaining service

Daniyal Binazeem does a fantastic job explaining service and following up with the customer. He is extremely friendly and service oriented. The customer is his priority! Thank you for a wonderful experience. Manuel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always take my BMW to this dealership because there

I always take my BMW to this dealership because there service is excellent and very friendly staff and they get the job done from the first visit, I highly recommend this dealership to anyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.