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BMW of Ontario

(1,092 reviews)
2023 state dealer award
View 5 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,092 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Ontario from DealerRater.

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I had a fantastic experience with the Service Department

I had a fantastic experience with the Service Department at BMW of Ontario. From the moment I arrived, I was greeted with professionalism and courtesy. Special shoutout to Daniyal Binazeem, my service advisor, who went above and beyond to ensure everything was taken care of efficiently and thoroughly. He kept me informed throughout the process, answered all my questions, and made sure I felt valued as a customer. The level of customer service here is outstanding—fast, friendly, and reliable. Highly recommend BMW of Ontario and especially Daniyal if you’re looking for top-tier service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for sharing your positive experience and recommending BMW of Ontario. We’re glad our team provided outstanding service and made you feel valued.

Welcoming, friendly and knowledgeable staff and service

Welcoming, friendly and knowledgeable staff and service personnel. Quick turnaround promised 2.5-3 hours finished in 1.5 hours Oil change.

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  • Overall experience 5.0
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Dealer response

We're glad you had a swift and efficient oil change experience at BMW of Ontario. Our team aims to provide welcoming and knowledgeable service. Thanks for sharing your feedback.

Very good service.

Very good service. Service person very polite and attentive. Very clean place. I would recommend it.

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  • Overall experience 5.0
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Dealer response

Thank you for the kind words about our team and facility. We're glad to hear you had a positive experience at BMW of Ontario.

Great customer service.

Great customer service. Friendly and quick to respond to my messages with updates of my car.

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  • Overall experience 5.0
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Dealer response

We're pleased to hear you were satisfied with our customer service and timely updates at BMW of Ontario. Wishing you many enjoyable drives ahead.

We appreciated Amber in Customer Service, and Miquel in

We appreciated Amber in Customer Service, and Miquel in Finance, expediting our purchase. They were attentive, thoughtful, and completed our new car purchase in a very short time. Thank you, Amber and Miguel!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed working with our team. Thank you for choosing BMW of Ontario, and we wish you great adventures in your new car!

Great customer service by Ernie Dominguez in the service

Great customer service by Ernie Dominguez in the service He was very courteous and explained the process.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with our team. We're glad to hear of your positive interaction during the service process at BMW of Ontario and wish you well.

Great customer service Very professional and

Great customer service Very professional and knowledgeable That was my second car will definitely recommend them

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  • Overall experience 5.0
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Dealer response

Thank you for the kind words and recommendation. At BMW of Ontario, we value your trust in us.

My Service Representative Tim Burgess was very

My Service Representative Tim Burgess was very professional. Tim made the service experience very easy.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience. We’re pleased to hear that our Service Team provided a professional and seamless service visit for you. We look forward to continuing to offer the same high level of care on your future visits.

This service center is professional and efficient.

This service center is professional and efficient. Artemisa is always a pleasure to work with.

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  • Overall experience 5.0
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Dealer response

We appreciate your positive feedback. Our team at BMW of Ontario is pleased to hear about your experience.

Daniel was attentive, friendly snd checked back with me a

Daniel was attentive, friendly snd checked back with me a few times while I was waiting to have my SUV recall done.. I was pleased with the service and with Daniel

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  • Overall experience 5.0
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Dealer response

We truly appreciate your feedback and are glad to hear you were pleased with the service. Thanks for choosing BMW of Ontario.