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BMW of Ontario

(1,052 reviews)
2023 state dealer award
View 5 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,052 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Ontario from DealerRater.

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We were very pleased and happy with our car Thanks for

We were very pleased and happy with our car Thanks for your help in choosing our Bmw

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback on the BMW of Ontario's assistance. We're glad to hear you enjoyed choosing your new BMW with us.

I have never had such an easy time getting a cat at a

I have never had such an easy time getting a cat at a dealership. Zo made it so painless. I had been waiting to get my first BMW electric car for about a year. I dreaded the experience because it usually takes 4-6 hours. I can honestly say, it took less than 2 hours working with Zo. His professionalism and enthusiasm for making me happy was off the charts! Thank you for such an amazing experience Zo and the Ontario, BMW staff. I am extremely happy with my new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We value your feedback and are glad you had a prompt experience acquiring your first BMW electric car at BMW of Ontario. It's good to hear our team - especially Zo - provided the high level of professionalism we strive for. Enjoy those drives with your new vehicle!

Amazing service, 2nd BMW from this location.

Amazing service, 2nd BMW from this location. Won't be the last. Ontario BMW is the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your faith in us for your second BMW and we're glad you find our services at BMW of Ontario up to the mark. Thank you for reviewing us.

I loved this dealership and everyone was very helpful and

I loved this dealership and everyone was very helpful and knowledgeable. I recommend this dealership for whoever is buying a BMW

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about BMW of Ontario. We strive to ensure our team provides knowledgeable assistance to all customers during their buying process. Thank you for recommending us!

Great service, great prices and very knowledgeable sales

Great service, great prices and very knowledgeable sales and finance staff. They went over everything and I left confident I made a great purchase.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback about your experience at BMW of Ontario. Thank you for entrusting us with your purchase and recognizing our knowledgeable team. We're glad to hear we were able to provide great service and prices.

Consumer response

Great follow up and love the car!!!

This is our third car leasing from BMW of Ontario.

This is our third car leasing from BMW of Ontario. Got best help from Jarrod, easy going personality and his customer service is definitely a plus, will recommend to friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's affirming to know that BMW of Ontario was able to help you three times successfully. Your words hold immense value for our team and potential customers alike, especially your recognition of the quality customer service. Recommend away!

This dealership was great!

This dealership was great! Miguel Sevilla was fast and professional. Looking forward to coming soon again

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased you had a positive experience at BMW of Ontario. It's good to hear our team provided prompt, professional service. Thank you for your review.

The dealer is great , service is very good .

The dealer is great , service is very good . Car loaner lady who handle my loaner not nice and didn’t get the right car as promise

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate you taking the time to share your review with us at BMW of Ontario and are glad you enjoyed your service visit. Please feel free to contact us directly if you would like to discuss the loaner vehicle you received. Best regards, Kipp Hutcheson Service Manager BMW of Ontario KHutcheson@penskeautomotive.com

Pedro did a great job helping me and wife Explain

Pedro did a great job helping me and wife Explain everything and I would recommend someone to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear our team was able to assist you at BMW of Ontario. We truly appreciate your personal recommendation. Thank you!

Starting with Jarrod and everyone who was part of the

Starting with Jarrod and everyone who was part of the transaction, BMW of Ontario made my experience a wonderful one. Very communicative and helpful! I greatly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recognition of our team's communication and helpfulness here at BMW of Ontario. Your recommendation means much to us. Thank you.