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DePaula Chevrolet

(7,161 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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First car with DePaula

Had a great experience here. Everyone was very friendly and helpful. The car explanation was thorough. George and his team are all amazing! :) Thank you everyone for the graduation/ birthday present!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome service!

DePaula always provides excellent attention to customers and provides awesome service. You can always rely on Depaula for attending to safety and service needs! I've been a customer for ten years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Dealer

We have purchased five cars from here over the last 4 years and every time we have left with a great deal but the good deal was only the start of it. The way we were treated by our salesman Michael Cecchini is a real pleasure to work with as was Casie in the finance department. This dealership covers all the bases above and beyond the norm. The service department is the best we have ever experienced they are prompt and thorough. They even wash your car ! They keep you informed about your cars condition and deliver what they promise. We will continue to use Depaula for our automotive needs and look forward to a long relationship. Barbara and Patrick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff was helpful and friendly

Dealership was good from sale to delivery, I didnt know the difference from blue tooth to saber tooth so they had to explain alot. and were friendly doing so

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Service

Excellent service overall. Polite. Prompt. Thorough. They instill trust in their customers. It was good to see a diversity of advisors and the wait room is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2010 Impala

I find the sales department knowledgeable and to helpful. The Service Departments is excellent when I bring my car in for maintenance or for repair l am always satisfied before the work is done they always inform what is needed and an estimate of the cost I feel I can trust them to do the work and do it right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dennis Walters is the best !!!

Like I have in my review title, Dennis Walters is the best service rep l have come in contact with, he makes your dealership service the best it can be!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service and Staff

My timing was perfect and I was able to interact with Paul Lynch and Tom Restino and I can't say enough about them. They were able to accommodate everything I asked plus some. They made a dreaded task, pleasurable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

DePaula had a great price on a vehicle and I went to look at it expecting to find some minor blemish to justify the great place. I was pleasantly surprised this pre owned vehicle to be so close to new that it was hard to find ANYthing wrong even if you are looking for it. My salesman Mike Medeiros was knowledgeable and very easy going and only because I found him so easy to work with, after taking a night to consider my purchase I returned the next day in confidence knowing I had found my vehicle AND my dealer. Moving to the area recently I know I will be back for future purchases. Thank you DePaula!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great...No haggle deal!

Love that when we buy cars and trade in that you give of the best deal right away without having to haggle or shop around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.