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DePaula Chevrolet

(7,161 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Very good experience

I am a returning customer and a prior customer of George in financing, so I came back to Depaula Chevrolet when looking for my new truck.. My salesperson was Ryan Williams. He was very good. I knew exactly what I wanted and he got me that and even talked to me and did work for me finding my exact truck all on his day off!! I was very impressed and appreciative. Very happy I went with Ryan. I then went to George Polino in financing, it was good, went very smooth he made sure there were no problems, The dedication of the team of workers in Depaula is nice, you normally don't see the same people who worked in a dealership three years ago all still work here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Returning Customer

I am a returning customer who has known my salesperson John Zee. I didn't have to do anything John did everything for me, picked out vehicles did most by phone didn't bother you to come in a bunch of times. He is extremely valuable to Depaula Chevrolet. He goes above and beyond for his customers. I then met with Dom Carrero in financing. He is very good, explained fully everything he needed to and made sure I understood the options. It was a great experience and I will return in the future. I already recommended the dealership to my friend who is looking for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brent Bendetto

Tyler Foster from start to finish was readily available at any time. He was extremely professional and considerate. Tyler really went to extra mile for me. He did everything he could to accommodate my needs and requests. Joe Celeone didn't slack at all. From the moment I met Joe Celeone he continued the same tempo and great rapport that Tyler Foster had established. This made buying my Malibu pretty easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dan Dolan new equinox

Ryan Farnan worked with me on the equinox. He was very fair, I would recommend Ryan's services to anyone. When buying a vehicle Ryan Farnan made the whole process very easy and simple. From the customer service to the facility I enjoyed the experience. Dominic was a nice guy, pretty laid back and wasn't too pushy and aggressive. Dominic made sure we got what we needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kim badalucco

Alvin was good in the process and was able to answer our questions about the chevy cruze. Working with Alvin was a great experience, from start to finish the process was quick and efficient. Alvin Porter was a sales professional. Joe Celeone was excellent, Joe was able to get all the pieces together to make sure we left happy and satisified. All and all it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a Silverado

I am a new customer, I looked on the internet for a truck and came across the vehicle I was interested in. I then came in and Ryan Williams greeted me and became my salesperson. He showed me all options, very good. He is friendly, not pushy at all. Made me feel comfortable I was Happy with my experience. I then met with George Polino in financing, he is great. He broke everything down for me to what is out there and what would work for me. He didn't rush me at all and I was happy about that. All in all good experience, and I would do it again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best for trucks

I am a returning customer for twenty years and have talked to my salesperson Rich Youngs prior so I came in to see him. I knew what vehicle I wanted and we haven't had one in stock in over two years so when it came in he called me. Rich was very good, he listens and that's important. He is very knowledgeable and knows the vehicles in and out. I was very satisfied. I then worked with Joe Celeone in financing. He is very good, very competent, we understood each other. He knows finance in and out and I was happy to get him as my guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car very satisfied

We are returning customers, who worked with Dario Arango prior so when we came to look at trucks. He helped us find our new truck and what one we would want. He makes you feel like you never want to work with anyone else again. He took very good care of us. We then met with George Polino in financing, he was great. Treated us as a friend. He explained everything to us and were very happy. We will return to Depaula

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kyle Bleau's new truck

Mike Dinadio was great, we had a really good experience. Mike answered all of my questions, he was able to get me into the truck i wanted. Mike is a really good guy, his work ethic demonstrated this with being able to work with me to meet my needs and not be too pushy. Dominic was a pleasure to work with as well. Dominic was straightforward, and just as outstanding as Mike D was with the whole process. Its easy to tell Mike and Dominic take pride in what they do and that makes a difference at Depaula Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a car!

I am new to Depaula Chevrolet. I came in to look at a new car, and my salesperson was Rich Youngs. I narrowed down what I was looking for. Rich was good. He took the time with me and helped me understand the car and price. He also explained everything in the car, even though he normally deals in trucks he was knowledgeable and helpful. I then worked with George Polino in financing and he was very good. He showed me all sorts of protection plans and had an excellent way of working with customers and because of them I would return to Depaula.Great place to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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