Reviews
Alex kept me up to date on the progress of my repair. He...
Alex kept me up to date on the progress of my repair. He was able to get a great deal of the work done under and extended warranty I had purchased with the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was happy with the service. It was quicker than usual....
I was happy with the service. It was quicker than usual. I made my app first thing in the morning and it didn’t take as long as usual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks very much to Chris, who met me at the door and...
Thanks very much to Chris, who met me at the door and stayed with me throughout the purchase. He showed me the vehicle, explained eveything and showed me throughout all the sections of the building. We love the Traverse and all who see it are very impressed with all it has. Thank you for a most caring and helpful salesman. Tom Mahar
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was prompt, Jeff and the cashier lady were...
Service was prompt, Jeff and the cashier lady were courteous, patient, efficient, very helpful, and knowledgeable, and the waiting room confortable and clean. Convenient hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The all the people were very friendly & knowledgeable....
The all the people were very friendly & knowledgeable. Unfortunately the stock was low so I didn’t get the color I wanted. I will be back.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The staff there were very friendly and knowledgeable....
The staff there were very friendly and knowledgeable. There were a few hiccups in the delivery process, but all eventually went well. The new vehicle orientation was very entertaining.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Communication could be improved, work took longer than...
Communication could be improved, work took longer than expected. Alex was very professional. Also, not sure about recommending new tires with a 8/32 depth.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
This is my best service to date. I got in right away and...
This is my best service to date. I got in right away and truck was serviced and finished quickly. The video is a nice touch. Will be back. Thanks! I well say the car wash was not the best, but it was ok
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave is an old time DePAula guy treats his customers...
Dave is an old time DePAula guy treats his customers right. He knows how to make smart decisions and I trust his advice. I highly recomend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Henry did a great job on selling me my Silverado. He...
John Henry did a great job on selling me my Silverado. He was full of information on all the options the truck had. All around great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car