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DePaula Chevrolet

(7,184 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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I satisfied with Kwame and his trainee Caleigh assisted...

I satisfied with Kwame and his trainee Caleigh assisted me purchased a brand new 2021 Malibu RS processed smoothly and time production . Thank you ! Charles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car was in for a recall, advisor was friendly and...

Car was in for a recall, advisor was friendly and responsive , keep me up to date with the progress. Very please with the results. Chuck did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brought my truck here for oil change tire rotation and a...

Brought my truck here for oil change tire rotation and a tow package. Brought it here because i knew they would do it right. Had somebody else do a tow package on another truck once and had issues with the electrical shortly after. Tow package installation here was above and beyond. I went here for peace of mind. Service is excellant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, polite fast service and very clean. Always...

Great service, polite fast service and very clean. Always a pleasure to do business with these guys. I will always buy my vehicle’s from depaula.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Kwame was extremely knowledgeable and helpful in helping...

Kwame was extremely knowledgeable and helpful in helping me find a car. I would recommend DePaula in the future to family and friends. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Eric was very helpful in the process of buying my first...

Eric was very helpful in the process of buying my first truck from a dealership. He walked me through the process and answered any questions that I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Una buena esperiencia para mi y mi hija de sale men fue...

Una buena esperiencia para mi y mi hija de sale men fue muy honesto y nos explico todo el proceso de compare un auto nuevo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Making a service appointment at my convenience was easy....

Making a service appointment at my convenience was easy. Having help to sign into my Chevrolet account for help with my Chevrolet rewards program was exceptional. Being kept informed about what my car needed in terms of service was appreciated everyone was friendly and accommodating. I would recommend DePaula to anyone looking for an exceptional dealership for sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent dealership, the service team was phenomenal the...

Excellent dealership, the service team was phenomenal the last time I was in for a tire rotation, got me in and out under an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The whole experience was great, fantastic service, the...

The whole experience was great, fantastic service, the only complaint is that I’m still owed a spray liner and tonneau cover awaiting a call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.