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DePaula Chevrolet

(7,183 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Very friendly, somewhat decent wait times, very satisfied...

Very friendly, somewhat decent wait times, very satisfied with my purchase so far. Detailing of the vehicle before hand off was not the greatest could have detailed it a little better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The only thing that was upsetting was the fact that other...

The only thing that was upsetting was the fact that other dealerships are giving us more for our trade in and the salesman insisted on the lower amount ultimately it all worked out but that was the only grievance I have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have had good experiences at DePaula and would...

I have had good experiences at DePaula and would recommend them for future purchases and services. Easy to work with and service eas completed quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We felt comfortable coming inside to look and ask...

We felt comfortable coming inside to look and ask questions. Matthew Dacosta, was awesome. Made my experience an enjoyable one. I like the equinox very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My whole experience was great. My salesman was wonderful....

My whole experience was great. My salesman was wonderful. Everything was explained clearly. It was the best time buying a new car. Your dealership is a 5 star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My second time leasing a vehicle there and I am very...

My second time leasing a vehicle there and I am very happy I did, plan on leasing again when this one is up in 3 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We felt comfortable coming inside to look and ask...

We felt comfortable coming inside to look and ask questions. We did not feel rushed by anyone during our visits. Cordel and John were both pleasant and entertaining.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was explained to me very well and was done in...

Everything was explained to me very well and was done in the amount of time told it would take and every time I have something done it is always pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very patient and understanding through the process and...

Very patient and understanding through the process and willing to work out the best deal around the customer circumstances. No pressure to purchase anything. Great experience with Eric and his willingness to go out of the way to find the best fit for me and travel to complete the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had me in and out in a reasonable time. Dan Pakatar was...

Had me in and out in a reasonable time. Dan Pakatar was awesome. Made my experience an enjoyable one. I like the equinox very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.