Reviews
Very efficient but if you ask for a loaner, you're in for
Very efficient but if you ask for a loaner, you're in for an argument.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Charlistew, We provide Courtesy vehicles to all of our customers , unfortunately they are always out and need booking few days ahead . What I would recommend is to contact our service manager Daniel Godinez and he will gladly help.
Very professional and expedient work done on my vehicle,
Very professional and expedient work done on my vehicle, I will come back whenever I need service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alphonse Teems, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
I really enjoyed the service and customer service at this
I really enjoyed the service and customer service at this dealership, everyone is very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sbotoglou, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Infiniti Of Valencia
I have been taking my car to Infiniti of Valencia service
I have been taking my car to Infiniti of Valencia service department for over 20 years. There is another Infiniti dealer closer to my home, but I drive out of my way to go to Valencia. The service department is friendly, trustworthy and honest. That's why I keep coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Spucelli, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Valencia. Thank you for your loyal and return business Thanks again for taking the time to leave us this information about your recent visit. Take care!
We appreciate your positive review about your recent experience with us!
Armin in Services was a very friendly & helpful guy.
Armin in Services was a very friendly & helpful guy. I’ll make sure to always book with him going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Armin. Best wishes
Ray the manager was perfect in his customer service.
Ray the manager was perfect in his customer service. He was very hospitable, and curious. He took care in making me feel very comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Donna, thank you for taking the time to leave a review for us at Infiniti Of Valencia. We're happy we could meet your expectations!
Great service by good people as always.
Great service by good people as always. The continue to provide a high level of service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Gabby is the best when it comes to servicing my vehicle.
Gabby is the best when it comes to servicing my vehicle. I look forward to my service appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tangatee, thank you so much for your positive comments about Infiniti Of Valencia and your experience.
We had an amazing experience purchasing our vehicle.
We had an amazing experience purchasing our vehicle. Ray and Gonzalo were amazing! They both went above and beyond to meet our customers needs. The process was quick and we will recommend this dealer to friends and family. Great inventory, amazing customer service, no mark ups and fast process. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Liz, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Excellent dealership.
Excellent dealership. Last 6 cars have come from Infiniti of Valencia. Ray Boroumand is a fantastic Sales Mgr who is kind, thoughtful and does not pressure. Over the years I've recommended Infiniti of Valencia to a number of friends who have had excellent experience there, too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help and Ray appreciates your loyalty to us.