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AUTOSOURCE Hawaii

(138 reviews)
Visit AUTOSOURCE Hawaii
Sales hours: 11:00am to 5:00pm
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Sales
Monday 9:00am–7:30pm
Tuesday 9:00am–7:30pm
Wednesday 9:00am–7:30pm
Thursday 9:00am–7:30pm
Friday 9:00am–7:30pm
Saturday 9:00am–7:30pm
Sunday 11:00am–5:00pm
(808) 376-2443 (808) 376-2443

Reviews

(138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AUTOSOURCE Hawaii from DealerRater.

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CLOWNS!

These guys don’t care about anything but ripping you off! Traded in a truck they gave me $6500 for it next day they had it posted for $14500 and if you wanted the rims that I already had on it it was an extra $2000. Even the truck I bought was posted on Craigslist for 24,000 and when I went to buy it once we where down to paperwork the price was $26,000 so I told them that’s not what you have it priced at and same thing they told me oh it’s $2,000 for the wheel package on it. week after I got the truck from them I spent almost $2000 for repairs. And still having problems with it. Do yourselves a favor don’t buy nothing from these guys. Rima is a clown

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good luck with this company

Half the time you call during business hours their phone will say they are closed. Sales reps say they will call you back they don't. They say they are busy, but when you give up and walk in they are just standing around talking. They don't even act like they want to sale cars. I tried to buy a car, but they expect you to basically give them your trade in for thousands under trade in value, and I don't mean 1 or 2 thousand, but 5+.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Professional

The truck I wanted from them was in the process of being sold. They were truthful about the whole process and never tried to make any shady deals or anything but told me if it didn't work out then I could put in an offer. Easy and hassle free

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Aloha Scott Thank you for your positive feedback and review! We appreciate your kind words and look forward to working together. If there is anything else we may do for you, please let us know. Mahalo!

Great buying experience!

From my first calls to Mariah at the dealer ship and subsequent contact wth Maureen, an Marie all of whom were most helpful and professional, in attracting me to Autosource in Oahu. They even picked me up from the airport and took me to the dealership and later back to my hotel was above and beyond what I expected, and I had my reservations about used car sales persons. There was no hard sell , and had their mechanic , Dennis come out to answer any concerns I had about the '99 Porsche Boxster I was thinking of purchasing. After the test drive , I met Rima , the owner, who was very professional and friendly, and did not try any high pressure sales pitch to push me into buying my first Porsche . I finally made the cash purchase, and the car would be shipped to me , along wth two new rear tires and all the documentation taken care of by them. Overall , I had a great experience with Autosource ( contrary to some of the negative reviews I read) and I'm happy with my new car. Their follow up service in sendiding a second key and the wheel caps and paperwork was done in a timely manner. They made getting my dream car pleasant and easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aloha Car Enthusiast, Thank you for your positive review! On behalf of everyone at Autosource we appreciate your business and are glad that you are enjoying your new Porsche Boxster! If there is anything else we may assist with, please contact us directly at 808-597-8522. Mahalo Nui Loa!

Amazing and worth it!

I walked in looking to purchase a BMW and had a great experience with Rima and his employees. The fact that the owner is part of his team and is present to assist me was a big deal, and something I really appreciate because it says a lot about his company and dedication. Their indoor showroom and great selection of luxury and sport cars to choose from is perfect and maintained properly and clean. I picked the M3 I wanted and sealed the deal. This is my second experience at AutoSource and I enjoy buying from them because I don't feel pressured to buy and they give me options with proper advice to back up their prices and info. ny BMW was detailed and filled up on fuel for delivery as promised. And if you don't buy a car from them, at least get to know Rima because he knows what he is doing and can give you advice whether you buy from him or not. I am a happy buyer :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback. We appreciate it!

Do yourself a favor and go elsewhere.

Overpriced vehicles of questionable history. Do yourself a favor and avoid these guys.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Aloha Sportfish, Thank you for your feedback. On behalf of everyone at Autosource, we do apologize for your overall experience with us during your visit. It looks like we have some making up to do based on your review, so I invite you to come visit us again and give us the opportunity to make up for such. In good faith, we kindly do ask that you modify your review in an effort to earn your business. Mahalo Autosource Hawaii

Good experience!

They have so many luxury cars that was already hooked up and the only thing you have to do is drive it home. I purchased my Benz there and so far so good. The only thing took long was to get an answer for the monthly payment to the finance guy. But we made it deal and I'm happy.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality Used Car Buying Expereince

I purchased a Pre Owned Mercedes from Autosource, and the experience was better than expected. While the process took a little longer than I had hoped, it was much shorter and enjoyable than my experiences with other dealers in the past. The car was in great shape for an older model, and they helped me get a loan at a better rate than my credit union. Buying a car is never fun, but this was definitely better than most.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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