Chilson-Wilcox

Thank you for the opportunity to earn your business and to be able to welcome you to the Chilson Wilcox family of satisfied customers and friends! We sell more Certified preowned vans than any other vehicle, and always try to carry a nice selection with the best value and price available for you to choose from. We work very hard to put the very best product at the very best price for our customers, and always welcome your feedback to tell us how we've done. I look forward to serving your van needs for many years to come! Thanks again, Charlie Griswold, Used Car Manager

Thank you Greg for the kind words. It was our pleasure helping you with your BMW, and look forward to helping you and your friends and family in the future! As we always say here and try to prove it every day, "we sell cars a different way, the right way!" Thanks again! Charlie Griswold, Used Car Manager

Thank you Amanda for the opportunity to earn your business! I hope you enjoy the Journey R/T for many years to come! Looking forward to your next purchase! Charlie Griswold, Used Car Manager

It was my pleasure to help you with your Diesel truck Bert! Hoping it brings you many years of great service, like our dealership! Charlie Griswold, Used Car Manager

This is Charlie Griswold, Used Car Manager at Chilson Wilcox. After reading Tioga County Buyers review of our dealership regarding their purchase of 2 new cars and 1 used car, I'd like to invite them to contact me personally to see how I can help clear up their interpretation of the extended warranty issue they had. I have been in the car business for over 27 years, and choose to work at this dealership BECAUSE of the way we do business here. Like most dealerships, Chilson Wilcox Chrysler Dodge Jeep Ram offers our customers extended warranties on almost everything we sell, and the majority of our customers see the value and benefit of having warranty coverage on their vehicles even after the manufacturers warranty runs out. If your issue is with the Business Manager and the warranty coverage you purchased, I'd invite you to contact Fred Everetts at 607-962-2434 so he can answer any questions you have regarding your warranty. If you still have questions, or any complaints, feel free to call me directly at 607-962-2434 and I'll do my best to help in any way I can. Our jingle for our commercials is "we sell cars a different way, the right way" is not just a catchy jingle for our ads and commercials, it's our way of life here!

Thank you for the great feedback! Our jingle "we sell cars a different way, the RIGHT way" isn't just a catchy jingle for our radio and TV commercials, it's our way of life here! Thank you for the opportunity you gave me/us to "earn" your business and provide you with a quality vehicle at a great price, and to ad you to our family of satisfied customers. Not every situation is the same when it comes to customers and their wants and needs, so we take the time to understand how we may best help, then make it a pleasant, smooth and seamless transaction. Hopefully this will be the first of many times we can help you! Charlie Griswold, Used Car Manager

Thank YOU Tom for giving me/us the chance to show you how "we sell cars a different way, the RIGHT way!" It was my pleasure explaining to you and your family member that works for another dealership how we do things here, and am glad your long trip was a worthwhile one! I look forward to your next purchase too! Charlie Griswold, Used Car Manager

Thank you Matt for giving us the opportunity! Our "one price selling" makes the whole transaction a very easy and effortless one! Our award winning service department is always here for you if you need them too! Charlie Griswold, Used Car Manager

My name is Charlie Griswold, Used Car Manager and Intenet Manager at Chilson Wilcox Chrysler Dodge Jeep Ram. At Chilson Wilcox we are committed to a professional, friendly, no pressure, atmosphere and sales process. Our sales staff are Chrysler Certified Sales Professionals with extensive training on product knowledge, and are always eager to help accommodate customers wants, needs, questions, and help make the sales process a smooth and enjoyable one. We are a "one price selling dealer" that is so proud of our great prices that we have every car on the lot priced on the windshield, and every car listed online with the BEST price. We do this so that our customers will know exactly what they are paying, what they are getting for their trade in, what their payments will be, and most importantly to assure complete transparency throughout the process, which in today's world of "smoke and mirrors" tactics used by some dealers, can give our customers peace of mind knowing they've made the right choice in selecting Chilson Wilcox as their dealer of choice. Our sales and service departments have the best reputations of most in the area, and are dedicated to taking care of our customers needs. Our jingle for our advertising and commercials is "we sell cars a different way, the RIGHT way!" This is not just a catchy jingle for our commercials, at Chilson Wilcox it is our way of life. I'm sorry "DidntBuy" had a less than desireable experience, and invite them to call me directly at 607-962-2434 or email me at cgriswold@chilsonwilcox.com to discuss what went wrong and/or how I can help fix it. We have been in business over 40 years, and most of our customers are previous customers who continue to do business with us or are referrals from our huge customer base BECAUSE of the way we conduct our business. Looking forward to speaking with DidntBuy to show them how we sell cars a differnet way, the right way! Sincerely, Charlie Griswold

Kerry1227- Thanks for the great review! Ron East has been with us for many years, and is very thorough when explaining all of the features on the vehicles today! Most of our customers come as referrals from friends or relatives, and we welcome them to the Chilson Wilcox Chrysler Dodge Jeep Ram family!