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Chilson-Wilcox

(33 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was my first time purchasing from Chilson-Wilcox. My salesman, Bryan Stewart was professional, approachable, courteous, and quick to respond to any questions or concerns. Car was a great value and they had clearly paid attention to detail in preparing for its presentation. The purchasing process was explained well and done in a timely manner. A great overall experience. Definitely would recommend checking them out if you’re in the market for a new or used vehicle.

This was my first time purchasing from Chilson-Wilcox. My salesman, Bryan Stewart was professional, approachable, courteous, and quick to respond to any questions or concerns. Car was a great value and they had clearly paid attention to detail in preparing for its presentation. The purchasing process was explained well and done in a timely manner. A great overall experience. Definitely would recommend checking them out if you’re in the market for a new or used vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Audrey, thank you for the 5-star review! We are happy to hear Bryan and the rest of our sales team made your car buying experience a great one. We hope to see you again at Chilson-Wilcox Inc!

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Wow! Both purchases that I did this year was phenomenal! Bryan went above and beyond in the sales. Service department is top notch. Had a loaner car ready for me every time I had an issue. Friendly staff also. I definitely will be making all of my purchases here.

Wow! Both purchases that I did this year was phenomenal! Bryan went above and beyond in the sales. Service department is top notch. Had a loaner car ready for me every time I had an issue. Friendly staff also. I definitely will be making all of my purchases here.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lynda, hearing about your incredible experiences with our team this year made our day! Thank you for choosing Chilson-Wilcox Inc and we look forward to assisting you with any future automotive needs. Safe drives ahead!

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Doug provides top notch service for Chilson-Wilcox. The service is always professional and fast.

Doug provides top notch service for Chilson-Wilcox. The service is always professional and fast.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Allan! Thank you for leaving us this five-star review and for your kind words about our service team at Chilson-Wilcox Inc! We'll see you next time!

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I’ve bought my last 5 vehicles from Chilsons and I’ve got nothing but praise, Ron is a xxxx of a salesman. The service department is first rate, oil changes are quick and they check all the fluids and top off the washer . Keep up the good work, be back for that 3/4 ton diesel next year.

I’ve bought my last 5 vehicles from Chilsons and I’ve got nothing but praise, Ron is a xxxx of a salesman. The service department is first rate, oil changes are quick and they check all the fluids and top off the washer . Keep up the good work, be back for that 3/4 ton diesel next year.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gunny, thank you for sharing your experience! We appreciate your continued business and we will pass your praise along to Ron and the team. We look forward to welcoming you back to Chilson-Wilcox Inc when you're ready for that 3/4 ton diesel. Until then, take care!

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Amazing truck buying experience! Shopped around at different dealers and Chilson Wilcox had by far the most friendly sales team as well as business manager. We had a great experience working with Seth. He was very personable and took time to answer our questions. He said we would be going home the same day in a new vehicle and we did. It's clear that Chilson Wilcox is a family owned business that values its customers. Everyone we spoke to was friendly and welcoming. We had a wonderful experience and highly recommend Seth at Chilson Wilcox. Enjoying our new ride.

Amazing truck buying experience! Shopped around at different dealers and Chilson Wilcox had by far the most friendly sales team as well as business manager. We had a great experience working with Seth. He was very personable and took time to answer our questions. He said we would be going home the same day in a new vehicle and we did. It's clear that Chilson Wilcox is a family owned business that values its customers. Everyone we spoke to was friendly and welcoming. We had a wonderful experience and highly recommend Seth at Chilson Wilcox. Enjoying our new ride.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carmen, congratulations on your new truck! We are pleased Seth and our team made the process hassle-free and enjoyable. Thank you for choosing Chilson-Wilcox Inc and for the fantastic review!

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Very nice dealership. Ron, the sales person was very professional and owner. I bought a use van that was in really nice shape for the price that it was. I recommend this dealership. Thank you.

Very nice dealership. Ron, the sales person was very professional and owner. I bought a use van that was in really nice shape for the price that it was. I recommend this dealership. Thank you.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Larry, thank you for recommending Ron and the team here at Chilson-Wilcox Inc! We are so grateful for your business and wish you all the best in your new-to-you van. Safe travels!

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Bryan was exceptionally helpful and accommodating. His demeanor and knowledge made the sale without him I might still be shopping.

Bryan was exceptionally helpful and accommodating. His demeanor and knowledge made the sale without him I might still be shopping.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, thank you for sharing your fantastic feedback about Bryan! We’ll pass along your kind words about his accommodating demeanor. We appreciate your business and hope to see you at Chilson-Wilcox Inc again soon. Drive safely!

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Thank you to my salesperson Cameron. He was patient while I test drove a couple vehicles. I can't stand pushy salespeople and Cameron was not at all pushy. I enjoyed working with him. I ended up with a new Jeep Grand Cherokee and I love it. Would buy another vehicle from him .

Thank you to my salesperson Cameron. He was patient while I test drove a couple vehicles. I can't stand pushy salespeople and Cameron was not at all pushy. I enjoyed working with him. I ended up with a new Jeep Grand Cherokee and I love it. Would buy another vehicle from him .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sue, it's great to hear you had a positive experience with Cameron! Congratulations on your new Jeep Grand Cherokee, and we wish you many safe and happy miles ahead. Thank you for choosing Chilson-Wilcox Inc - we hope to see you again!

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A big thank you to Ron at Chilson and Wilcox for being exceptionally patient with us while we explored different vehicles. As always, he was pleasant, knowledgeable, and focused on finding the best bang for my buck. With his help, we were able to drive away in a brand-new Jeep that came with great incentives and bonuses. The entire transaction was smooth from start to finish, and the business office clearly has its act together—making the whole experience easy and stress-free. I highly recommend Ron and the team for anyone in the market for a new vehicle! ✨✨✨✨✨

A big thank you to Ron at Chilson and Wilcox for being exceptionally patient with us while we explored different vehicles. As always, he was pleasant, knowledgeable, and focused on finding the best bang for my buck. With his help, we were able to drive away in a brand-new Jeep that came with great incentives and bonuses. The entire transaction was smooth from start to finish, and the business office clearly has its act together—making the whole experience easy and stress-free. I highly recommend Ron and the team for anyone in the market for a new vehicle! ✨✨✨✨✨

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisa and Kevin, we are grateful you chose Chilson-Wilcox Inc and glad to hear Ron made the process smooth and enjoyable. Enjoy your new Jeep, and thank you for your kind words!

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The parts and service team went above and beyond. Worked to get the parts, and when stock didn’t work they installed aftermarket and did it right! Would definitely recommend and will be using their team moving forward for all my Ram needs .

The parts and service team went above and beyond. Worked to get the parts, and when stock didn’t work they installed aftermarket and did it right! Would definitely recommend and will be using their team moving forward for all my Ram needs .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott, it's great to know our parts and service team went above and beyond to get you set up at Chilson-Wilcox Inc! We truly appreciate your recommendation and we look forward to assisting with all your Ram needs in the future. Safe travels!

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