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Chilson-Wilcox

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Place to Buy a Vehicle

I found the used vehicle I was looking for online. I sent an email to Chilson Wilcox asking for further information about the vehicle. Charlie responded with the information requested and finally a test drive was scheduled. Charlie was not available so he handed me off to Joe. I was met with a handshake and smile, as they were waiting for me. THe vehicle was presented for a test drive. Everything about the vehicle was true to my expectation and as explained. After the test drive I bought the vehicle. No tricks, No hidden fee's, No hassel. Just straight forward, upfront and honest people. Unfortunately I live some distance and will not be able to have them service my new (used) vehicle. I would hope it to be first rate service as well. I will tell everyone I know who lives in the area to see them for their next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words and we are very happy your experience was so great! You got to experience our saying for our dealership in our commercials "we sell cars a different way, the right way!" to it's fullest! Looking forward to helping your referrals to us!

Great Price, Great People.

I found the used vehicle I was looking for on line. I emailed Chilson WIlcox for further information about the vehicle and hours of operation. Charlie was very professional. No pressure, just friendly and forthcoming with the information I requested. After several emails, I called and spoke with Charlie. He was unavailable and handed me over to John. I was greated with a smile and a handshake as they were expecting me. The vehicle was presented for a test drive. Everything was as it was explained to me. I was pleased with the condition of the vehicle and bought it that day. No hassle, No pressure, just honest upfront people. John walked me through the transaction. Now I am the happy owner of my new (used) vehicle. I live some distance from the dealer and will not be able to grade their service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for the opportunity to earn your business! We make it very easy and hassle free for internet shoppers to make their car buying needs an easy, friendly experience and look forward to helping you again in the future!

great place to buy, new or used!

chilson wilcox in painted post ny is where my husband bought a used dodge ram and the day we picked it up mydaughter bought a used hyandai. our salesman ron east was absolutely great. no pressure from him to make a sale, answered all our questions. he walked us through all the steps in purchasing these vehicles. he is very profesional and we became friends fast. i have already told friends to go see him if they are thinking of buying new or used. i already told ron i would be back to check out something for myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave such positve feedback about your experience! We are happy to help such nice people as you, and look forward to helping you again and again in the future!