Skip to main content

Gandrud Dodge-Chrysler-Jeep-RAM

(902 reviews)
Visit Gandrud Dodge-Chrysler-Jeep-RAM
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (920) 245-7899 (920) 245-7899
Used (920) 245-7893 (920) 245-7893
Service (920) 245-7889 (920) 245-7889

Reviews

(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gandrud Dodge-Chrysler-Jeep-RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Best experience!!

Working with Jake Staroba was by far the best experience I have had purchasing a vehicle! The rest of the team at Gandrud from sales manager, finance to parts all excellent to deal with. I will be sure to recommend my family and friends to Gandrud and to Jake Staroba.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nancy we hope that you are pleased with the purchase of your new Ram. We also are very happy to hear what a great job the Gandrud Team took care of you. Thank you for your business, your trust and confidence in our sales team. Please keep us in mind when looking for future purchases.

Finding my perfect car

I was driving through Gandruds used lot getting desperate to find a new car before the weekend. I had stopped and jumped out to look at a caliber, when Matt approached me. He was very polite and asked what I was looking for. I described what I was looking for and Matt said he didn't have anything at the time, but said he would keep me in the loop and get back to me by Friday. 20 minutes later he called and said he had a car for me that he just got in. We drove my new car home Friday, 2 days after he called me. Matt was never pushy, always polite and informative. I rated Gandrud a 5 out of 5 because of everything they did for us and ESPECIALLY because we never delt with a pushy salesmen or pushy employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review of the dealership! Glad that we were able to find a vehicle for you before the weekend. Happy Easter and we appreciate your feedback and business!!!! 👍

Very easy going

I like that there was no pressure on what vehicle to buy. I went there with a set amount to spend and no pressure to buy something I couldn't afford. Staff was very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hope that you are happy with your new Chrysler Pacifica. As a sales team we try to make the car buying experience easy for our customers. It sounds like Eric did just that. Please keep us in mind when looking for future purchases.

Very happy with my sweet minivan ;)

Happy with my purchase! Nate is a great salesman and I will consider going back for another vehicle purchase. My Parents and sister all bought vehicles and were very satisfied with there vehicle and the price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Craig thank you for your time and letting us know about the experience that Nate provided to you during the purchase of a new vehicle. Please keep Gandrud in mind when purchasing another vehicle.

Great Experience

I could not be more please with my car shopping experience at Gandrud. Dylan was incredibly helpful, he was patient while we figured out which vehicle we wanted and he was extremely friendly. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that Dylan took such incredible care of you during your car buying experience. We hope that you are happy with your purchase and keep us in mind in the future when looking at buying another vehicle.

New car

I hadn't been car shopping in quite a while but my experience here was great.I am loving my new ride. Thank you Hunter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Hunter helped you with the car buying process. We hope that you are pleased with your purchase. Keep us in mind for future purposes.

good experience

Nate was very friendly and knowledgeable about the truck we bought. After we left the dealership we had a few more questions. Nate returned our ohone call promptly and answered our questions. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We sincerely hope that you like your new truck. Please keep us in mind when buying another vehicle.

Professional and Relaxing

Normally when you walk into a dealership there are salesman circling you like vultures. Not here. We actually had time to look around. Then someone approached us, asked us if we had been helped and then found a salesman for us. We sat down with Eric and told Him what we wanted. He found the truck, got the keys, and we were test driving it within 15 minutes. He was very professional and courteous. He took the time to get to know us. It wasn't just about the sale. He never tried to push us into another vehicle or a more expensive truck. Jay took care of the financial transaction and explained everything perfectly. Sometimes purchasing a vehicle can be very confusing, but not at Gandrud. Great job Gandrud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please accept our sincere thanks for letting our team help you in finding the right vehicle that you were looking for. We are glad that Eric and Jay took great care of you, please keep us in mind when buying another car.

excellent salesman

Eric Rand was probably the most knowledgeable of any salesperson I have dealt with. What impressed me the most is that he took his time in explaining everything about the vehicle. He treated my wife and I with respect and went through the vehicle from the front to the back. I looked at numerous vehicles in the last couple of months but I am glad I settled with Gandrud and Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate the fact that you have chosen to do business with Eric and our team. We are pleased to hear that you found a vehicle to fit your needs. Please keep us in mind when buying another car.

good job gandrud

Every one was excellent to deal with. DYLAN LEONARD MADE THE EXPERIENCE EASY,THOROUGH AND FRIENDLY. I would definitely recommend Dylan to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please accept our sincere thanks for letting us find the right Jeep to fit your needs. We are happy to hear that Dylan made the experience easy and that he was friendly. While we hope you are pleased with your purchase, keep us in mind when if you know anyone searching for a new vehicle.