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Andy Mohr Toyota

(850 reviews)
Visit Andy Mohr Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (317) 548-4755 (317) 548-4755
Used (317) 548-4384 (317) 548-4384
Service (317) 548-4759 (317) 548-4759

Reviews

(850 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Toyota from DealerRater.

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2012 Toyota Prius Service

Facility is nice and comfortable, price is reasonable, and staff is friendly and informative. I also enjoy the many amenities that are available in the waiting area.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Solid experience!

Not too pushy, great selection and price. Didn't have car real clean when I picked up. Will, my salesman was solid. Not too pushy and enjoyed his job.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership

I was very pleased with how I was taken care of in purchasing a new Tacoma. Definitely recommend this dealership for buying a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car service--grease, oil, filter change & tire rotation

Greeted by Brittany Parks, very professional, Car was serviced sooner than promised. Another uneventful trip to you service department. Thank you! I will be back again--there 25+ words!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient, accommodating, stress free

Everyone at Andy Mohr Toyota appeared to be friendly and willing to help. One in particular that stood out was Mr Kevin Luzader. Upon my arrival he approached, introduced himself and asked "how can I help you". I told him at present I was just gathering information on all truck brands but was interested in the Tundra. He walked me out to where the 2017's and a couple 2018 Tundras were parked There was one 2018 Tundra that peaked my interest but I wanted to obtain more information (insurance coverage) for that particular model. There was never a sense of urgency or need to make a sale on my first visit. Mr Luzader emailed me additional information about the Tundra I liked and a couple others. On Saturday I returned to make the purchase but well aware that it may have sold. I was told that it had been sold. However, they had just taken delivery of one in particular that I just might like. He walked me to the back lot where the vehicle was still covered in protective wrapping. That Tundra is now in my garage. The total process was flawless including arranging finance with Herman Yee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

I did not have an appointment. Jessica was very professional and courteous as always. Service was finished in an hour sooner then anticipated. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was accomplished......eventually.

The service center checked me in. While waiting in the nice waiting area I received an email stating I had missed my appointment and that it needed to be rescheduled. I showed it to my service rep. Who immediately went to the scheduling department to let them know that I was currently getting my vehicle serviced. Once my vehicle had been serviced I started the ignition and the screen said I needed maintenance work done. Again I went to my service rep. who reset the system. Then I noticed my clock was on the wrong time....so the service rep. took care of that too. So eventually all was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

They got my payment were I wanted it and got me in my brand new car! The were very friendly and made me feel welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall appt.

First got the appt. same day I called said they needed to check my car to order the parts needed got there. They said they have the parts it would take 2 hours to do it 35 mins later done. Thanks great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and competent

Performed the routine maintance quickly and also repaired some nagging problems without any questions. Also coupon reduce bill by 30% waiting area well stocked with coffee and treats.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.