Reviews
V&H Feedback
I had no intention of getting a new vehicle at the time. I was just browsing the internet and had happened to come across V&H and was interested in a vehicle on their lot. I did end up purchasing the vehicle. The facility is beautiful and very welcoming. The loan process through them was excellent! very simple, easy to understand, and the gentleman who did my loan was wonderful! He was very kind, funny, easy to understand, and just an over-all good guy! I will say the downfall of V&H was that it seemed as if alot of people there were "pushy". I understand they are salesmen but my significant other and I had no time to even discuss with eachother our thoughts on the dealership or the vehicles there. It would have been nice to have a day or two to think about this big decision in our lives. Again, as I do understand they are salesmen and want to make a sale, I felt that just because I was looking at a vehicle there, I had to buy it. I did end up purchasing a vehicle through V&H, but only because it was a vehicle I liked and it was a good price.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My sincere Thanks for your input and making us aware of the situation. We WILL address the issue and hope you'll let us know how we can make it up to you.
love my Jeep
Thank you Paul Brayer for all your help and the chance you took riding with me since I haven't drove a standard stick shift in many years!!!! And thank you for all the info about the Jeep. Thank you Joe Maass and Eric Simonson also. I will surely recommend V&H. Everyone was friendly and kind and helpful. Thank you so much!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you sharing and I'll make sure to share your kind words...
We were looking for a newer/used van
The van we bought from Paul Brayer is very nice and got it for a very good price. We were also very pleased with the trade in amount we got for our old van. They also got us a very good interest rate for our loan.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great to hear! Please let us know what we can do to improve our buying process - we want to keep V&H a 5 Star Dealership and your suggestions and truly appreciated. Thank you again!!!
New Charger
Awesome sales guy and great dealership. Very comfortable place to shop and spend my money.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the recommendation and look forward to your continued business! Our Deepest Thanks!
Best Experience Ever!
I recently drove 9 hours one way - and it was completely worth it! Everyone I encountered was friendly, the truck was even better than expected and the interest rate was 1% lower than 'my' bank. My thanks to everyone at V&H and hope all who read this know this is a top notch team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THAT'S GREAT To HEAR! Our business manager's have established wonderful relationships with creditors to help customer's get those great rates and we love the 'lower than I expected' replies... thank YOU for sharing!
Top-notch
"My family has driven Ford's, vans, mini-vans, F-150's, Ranger's, Expeditions, Explorers, 500's, the Taurus and predecessors.....the experience with them and our ONLY sales rep, Randy Bluhm, at the remarkable V&H Ford, as we U S Navy folks would say, outstanding!! Will not consider another dealership or, another vehicle product other than Ford---ever! Wish y'all (much of my USN career was in the South!) a Fine Navy Day, Fair Winds and Following Seas! Godspeed! Captain Pete"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our sincere and deepest thanks for the recommendation - with Ford producing such high quality vehicles we're finding the 'fair winds' in our favor... thank you cap'n!
buying a used truck
when to check out used truck. the truck was clean and by the front door when we got there. everyone we had to deal with was great, from the internet manager (Joe Maass) to our salesman (Randy Bluhm) we bought the truck and i would buy from them again. keep up the good work. Paul Duerr
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank YOU Paul - we sincerely appreciate you making the 2.5hr drive and know you've made a great investment. Our deepest thanks and we look forward to serving you again!
AMAZING SERVICE
We purchased this vehicle site unseen! When we got there to pick it up they met us and drove us 1 hr to get it, and then when we saw the vehicle it was exactly how they described it!! Would highly recomend this company to anyone!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you to our Northern Friends and Customers - we've had this pleasure several times and always with great results. Thank YOU!
Best business in town!
I am a frequent customer at V&H Service Department as I trust them to service my Jeep. And recently I bought a used car from them. It was a great experience. Very easy and smooth transaction, price was fair, my requests and conditions were met, and in the end I had a great deal on a great car. Eric S. was top of it every time. Will recommend to potential car buyers. V&H makes life in Marshfield so much better!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business, thank you for the recommendation and we look forward to serving you again & again!
Happy Customers!
My husband & I have had issues in the past with V&H, but decided to come back because of Joe Mass! This time everything went really well, we saw Mike for our salesman and John for the paperwork & they both were great to work with also!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow ~ that's flattering! We're constantly looking to improve and with the past behind us we deeply, sincerely appreciate the kind words and you business! From the entire staff: Thank You!