Reviews
Write a reviewTook my truck in there, waited 4 hours. Still the same problem after $509.00 dollars, come to find out it was my Air Control Senor. Wish was only $21.75 and l put it in. How much do l get back
Took my truck in there, waited 4 hours. Still the same problem after $509.00 dollars, come to find out it was my Air Control Senor. Wish was only $21.75 and l put it in. How much do l get back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The worst place to buy a vehicle from. We bought a Lincoln Corsair from them with 30k miles on it and had the torque converter go bad and transmission slipping within a year and wanted us to pay $8k to fix it. Traded it in with them for a Jeep wrangler and lost $18k on the trade only to find out the roof was leaking water when it rained 2 weeks later, Also didn’t give us a second key or fob just an old used one. And found out the jeep was also missing the tool kit that’s included for dismantling the doors door and tire cover.
The worst place to buy a vehicle from. We bought a Lincoln Corsair from them with 30k miles on it and had the torque converter go bad and transmission slipping within a year and wanted us to pay $8k to fix it. Traded it in with them for a Jeep wrangler and lost $18k on the trade only to find out the roof was leaking water when it rained 2 weeks later, Also didn’t give us a second key or fob just an old used one. And found out the jeep was also missing the tool kit that’s included for dismantling the doors door and tire cover.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Was in to trade in a vehicle and spent 4 hours going back and fourth on purchasing a truck. I went into the process knowing that having negative equity in my personal vehicle i was looking to trade would be a problem. To make a long story short. Having a low credit score and being told " Could always hope to win the LOTTERY could be an option" to buy from them was the moment I realized that Hey, I will never need to have anything to do with V&H Ford and there credit department. Thank you for making my experience the worst,degrading one a human being can have.
Was in to trade in a vehicle and spent 4 hours going back and fourth on purchasing a truck. I went into the process knowing that having negative equity in my personal vehicle i was looking to trade would be a problem. To make a long story short. Having a low credit score and being told " Could always hope to win the LOTTERY could be an option" to buy from them was the moment I realized that Hey, I will never need to have anything to do with V&H Ford and there credit department. Thank you for making my experience the worst,degrading one a human being can have.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Stopped at V and H to try out a car very nice and will to help salesman (Josh) answered all our questions and explained things very well. Was a very nice buying experience buying my car. And I really really like my car. Thank you Josh for taking time to help me with the purchase 👍🏻😀
Stopped at V and H to try out a car very nice and will to help salesman (Josh) answered all our questions and explained things very well. Was a very nice buying experience buying my car. And I really really like my car. Thank you Josh for taking time to help me with the purchase 👍🏻😀
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Came in looking for a Jeep Wrangler, and Josh and the others were very helpful. 10/10 great dealership would buy another Jeep from this dealership again.
Came in looking for a Jeep Wrangler, and Josh and the others were very helpful. 10/10 great dealership would buy another Jeep from this dealership again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a really nice 2020 Lincoln Nautilus from V & H last August. Beautiful vehicle that caught our eye. Very Positive experience as they corrected every issue I had with the vehicle and even one a bit more costly that I didn’t notice until after I had the car a few weeks. While I am fussy about my vehicles, their personnel were very patient,acomodating, and knowledgeable. They listen to their customers. Would buy again. John Durham, Mosinee,WI
Purchased a really nice 2020 Lincoln Nautilus from V & H last August. Beautiful vehicle that caught our eye. Very Positive experience as they corrected every issue I had with the vehicle and even one a bit more costly that I didn’t notice until after I had the car a few weeks. While I am fussy about my vehicles, their personnel were very patient,acomodating, and knowledgeable. They listen to their customers. Would buy again. John Durham, Mosinee,WI
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had been in contact with V&H, test drove the vehicle, told them we wanted to purchase it, while we were going thru the financing, they sold the vehicle. Terrible service. That was Low as you can get.
We had been in contact with V&H, test drove the vehicle, told them we wanted to purchase it, while we were going thru the financing, they sold the vehicle. Terrible service. That was Low as you can get.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My wife was looking for a used Prius. V and H had two. I messaged V and H about the two Priuses and found that one had just sold. A sales person responded to my message immediately, stating that there was one left and he would be happy to set up a time for my wife to test drive it. My wife test drove the Prius and bought it. Since that time, the sales person, Riley Johnson, has contacted me several times to make sure that we are please with our purchase and if he can help with any problems with the car. We did find a minor hole in the passenger front seat. Riley immediately responded and arranged to have the repair made. The repair was made today, to our satisfaction. If V and H can get their hands on a hybrid comparable to the Prius with mileage, I'm switching dealerships and will happily make the drive from Wausau. It was such a pleasure to work with people who are willing to go beyond just getting a sale, working more on long term satisfaction by going the extra mile to keep a customer satisfied with a purchase.
My wife was looking for a used Prius. V and H had two. I messaged V and H about the two Priuses and found that one had just sold. A sales person responded to my message immediately, stating that there was one left and he would be happy to set up a time for my wife to test drive it. My wife test drove the Prius and bought it. Since that time, the sales person, Riley Johnson, has contacted me several times to make sure that we are please with our purchase and if he can help with any problems with the car. We did find a minor hole in the passenger front seat. Riley immediately responded and arranged to have the repair made. The repair was made today, to our satisfaction. If V and H can get their hands on a hybrid comparable to the Prius with mileage, I'm switching dealerships and will happily make the drive from Wausau. It was such a pleasure to work with people who are willing to go beyond just getting a sale, working more on long term satisfaction by going the extra mile to keep a customer satisfied with a purchase.
- Customer service
- —
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Jeep was in a wreck and we needed another vehicle. The folks at V&H were instantly helpful in finding a similar Jeep for us. Sure was a nice situation after a bad wreck.
Our Jeep was in a wreck and we needed another vehicle. The folks at V&H were instantly helpful in finding a similar Jeep for us. Sure was a nice situation after a bad wreck.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
called for an oil change appointment for my mustang , had me leave a voice mail and never called back , it irritates me when businesses don.t call back
called for an oil change appointment for my mustang , had me leave a voice mail and never called back , it irritates me when businesses don.t call back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase