Reviews
Fantastic! Cindy was the definition of professionalism.
Will keep coming here for all my car needs, and recommend to all my family members. Best car buying experience ever. Thank you for all you did!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience Yet Again
This is the 3rd vehicle we have gotten from Fort Mill Hyundai and they will keep us coming back with the exceptional service and value of the Hyundai brands. Cindy did a great job taking care of us without being too passive or too pushy. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Used Infiniti
Bought a car on Saturday, very impressed with the purchase process. No pressure from the sales guys honest people.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new purchase, Norbert! Fort Mill Hyundai's top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know that our sales team were able to impressed you with an outstanding customer service! Thanks again and we look forward to seeing you on your service visit. Chris O'Leary | General Manager | coleary@fortmillhyundai.com
Exceptional new car shopping experience
I appreciated the prompt response we received from our initial Internet inquiry, as well as Jeannine's no pressure attitude as my wife and I were trying to determine which vehicle would suit our needs best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Brent! Thank you for taking the time to write about your experience. It's great to know Jeanine and our staff were able to provide you with a prompt and pressure-free service Fort Mill Hyundai is known for. Please feel free to contact us if you have any questions on your new vehicle. Chris O'Leary | General Manager | coleary@fortmillhyundai.com
Love Fort Mill Hyundai..
The best car shopping experience I've ever had! My salesman Nathan Carroll went out of his way to help me find a car I would be happy with and Austin Morris made sure the payment was affordable for me. They stayed past closing for me to get my new car the same day. I've honestly never been to a dealership where I was treated like family! Will definitely be buying another car from these two gentlemen...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Fort Mill Hyundai family with your recent purchase. Nathan and Austin are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Chris O'Leary | General Manager | coleary@fortmillhyundai.com
Very pleased!
I went to Fort Mill Hyundai to test drive the Tuscon and after the drice I decided that was not the car for me. Scott Owen was very patient and helpful and I bought my first car ever! Love the Sante Fe Sport!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Service Department
I was very happy that Larry was able to get my car in to fix a flat tire and oil change. The service department was booked until 1/4/2016 and I could not wait that long. I really appreciate that Larry took the time and made it happen. ,I was very happy that Larry was able to get my car in to fix a flat tire and oil change. The service department was booked until 1/4/2016 and I could not wait that long. I really appreciate that Larry took the time and made it happen. ,I was very happy that Larry was able to get my car in to fix a flat tire and oil change. The service department was booked until 1/4/2016 and I could not wait that long. I really appreciate that Larry took the time and made it happen. ,I was very happy that Larry was able to get my car in to fix a flat tire and oil change. The service department was booked until 1/4/2016 and I could not wait that long. I really appreciate that Larry took the time and made it happen. ,I was very happy that Larry was able to get my car in to fix a flat tire and oil change. The service department was booked until 1/4/2016 and I could not wait that long. I really appreciate that Larry took the time and made it happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Deborah and thanks for your kind words! We appreciate Larry as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you have any questions about the work that was done please feel free to contact us. Chris O'Leary | General Manager | coleary@fortmillhyundai.com
Nightmare that won't end
BEWARE!!!!!!!!! Austin Morris Finance Manager is a crook and liar and I have the emails to back up this claim. For over 2 months he made promises, gave me the run around and passed the buck off to others instead of doing his job. For instance after waiting for a month for one portion of a refund due to be to processed I emailed Austin ( who is horrible about responding) he replied stating it would take 4-8 weeks to process and it was in process. When I got to the dealership I found out that my paperwork was not submitted. As I sat in the Finance Director's office getting the paperwork submitted I received another email from Austin stating that everything was being handled and a check request was being submitted. This is only one of the many times that Austin lied. As of now I am out of $70 due to a stop payment the dealership issued on a check and interest charged. There is also a miscellaneous $400+ missing that no one can itemize. All these monies Austin said he would take care of. This is been a nightmare and has taken my anxiety to a level that I never knew existed. To add insult to injury I was told the only way we can make this better is to put you in a new car. Let me sell you a new car. Please tell me why after explaining ALL that I had been why I would want to by a car from this dealership. I could never trust anyone there after this. Austin was so smug about the situation would not admit his wrongs or offer and honestly apology. He is not type of person I would ever want working for my company.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bad situation made great
I visited Fort Mill Hyundai last November and purchased a new 2015 Sonata 2.0T. I hadn’t quite reached a year of ownership when I had the unfortunate experience of having a car accident. This accident totaled my car and left me in need of a replacement vehicle. I contacted your internet sales department, explained my situation and we began the process. Understanding the long procedure it could be while trying to work with insurance companies, body shops, adjusters, and such, both Jeannine Longo and Nathan Carroll were patience as I dealt with all the necessary paperwork I needed to finalize this process. Buying a vehicle can be a stressful time and I live in the University area of Charlotte. I know I passed at least 3 other Hyundai dealerships before getting to Fort Mill but to avoid the unnecessary headaches I came to your dealership so I wouldn't have to be bothered with any added pressure associated with buying my new car.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great Tire Service in a Moments Notice!
I liked the willingness to accommodate our situation regarding our tire. The service people were friendly, the service area was clean, and my husband and I appreciated the available internet service and available refreshments
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Susan. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Chris O'Leary | General Manager | coleary@fortmillhyundai.com