Reviews
DO NOT BUY A CAR FROM HERE!
DO NOT BUY A CAR FROM HERE! They are so shady! They don't back up anything they tell you. They sold me a a black Nissan sentra with a cracked front end and they had it covered in black tape. Charlie said they would fix it. Then they changed it to if I bought the part they'd put it on. The part is a 600.00 part and thats from a salvage yard. They need to buy the part and put it on. The brakes are going out and it pulls to one side. Once again Charlie promised they take care of it. He kept telling me to bring it in and I would. Instead of having a mechanic look at it Charlie test drove it. Hes a salesman not a mechanic. Lol He told me to bring it back in the spring and I did. I had an appt with them to look at it and when I got there Charlie wasn't even there he was on vacation. Needless to say they fixed nothing. Im still driving a car with painted black tape on it. They refuse to keep their promises. Do not buy from here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This place will do anything to sell a car, and it's
This place will do anything to sell a car, and it's honestly a terrible place to buy from. The salesman lied to my mom three times about fixing her car, and when I went in to get a car, they kept repeating the same lies every time I had to make a purchase. I ended up going to a dealership in Appleton where I didn’t have to put anything down. The way they treated us made me feel like it was because we're Black. I really don’t recommend buying a car from them; they need to be closed down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dishonest, hard to deal with, they sell junk and don't
Dishonest, hard to deal with, they sell junk and don't care once you've signed the papers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is the worst dealership.
This is the worst dealership. They lied about our interest rate, they claimed a repair under my warranty that they were supposed to take care of and when I complained they said “we are not dealing with your f***ing car anymore”. Now it needs an engine. $20,000 down the drain.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a jeep, within 3 months needed to timing chain.
Bought a jeep, within 3 months needed to timing chain. Paid $2,700 for an extended warranty, which I later learned only covered $5,000 in repair. The warranty covered $2,300 all said and done. Now that I used it, the warranty is over. I’m out an additional $456.00 after warranty cover. I guess it’s partially my fault for not reading the fine print, while looking at a smiling, thought to be trustworthy salesman. I realize it’s a used vehicle, I’m 70 never ever had to replace a timing chain. Grrrrrrr😡
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Unfortunaly there is no way to know when a timing chain is going to go bad on a safety inspection, we are not required to take engines apart for a safety. It sounds like its a good thing you got an extended warranty so you wouldn't have to pay for a full repair and you should have remaining warranty coverage left. Just because you used it does not mean that's its over so Im confused what your upset about. From your review it sounds like you got a great deal.
Does it make sense to pay $2700 for a $2300 warranty? My understanding is once you reach $5,000 it’s over
You want to buy an affordable car? Go Ultimate Rid
I just bought a new car from this dealership. They have great customer service! Jose was a great help and made everything easy! Come try it out!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
SCAM!!
Sold me a car with a misfire in cyl 4. I had no idea, they didn't tell more or anything. Ghosted me after contacting them. DONT BUY FROM HERE!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t buy from here
Do NOT buy from here! They are scammers and do not want to help the customer… more interested in your money, and being xxxxxxxx. Went in 4 times for them to fix one issue and it never got fixed!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst customer experience ever
Do not buy anything from these people. They do not stand by the word or vehicles. Horrible behavior from the entire staff and service department
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Place is a scam
DO NOT BUY FROM THIS PLACE!! I financed a 2011 bmw 535i from them as soon as I got it the next day it had a CV axle boot torn and was clicking I called them up and Tim said he would call me back to set something up never did so I called again and he told me he said to park it in the movie theater parking lot next to their dealership which was a lie he never said that and why would I park it there! Then they also told me it's 100 for labor charge I asked if they would cover the cost he wouldn't and brought up how the car was sold as is. This place is a scam they don't even inspect there cars when they buy them I had a lug nut missing on the passenger side plus not including after I fixed the CV axle myself the water pump failed and started leaking DO NOT BUY FROM HERE UNLESS YOU WANT TO GET SCREWED! Don't believe a word Kyle or Tim say they know how to talk you into buying and make it seem like there helping you when there not! Terrible experience with them and very poor customer service hopefully one day the BBB does something because they will sell you a unsafe car.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase