Skip to main content

Lowe Chevrolet Inc

(223 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lowe Chevrolet Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

There is NO BETTER PLACE TO BUY A CAR!

Fabulous Staff! Ryan and Jody were my "guys". My mom bought a car from them and referred me and they took care of me with such great care. I am a college student and they made sure that I walked away with the coverage(s) and the car that was best for me! Friendly and courteous service that cannot be beat! Love these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Lowe Chevrolet Team

New car purchase

Ryan White was great! He worked with to find the perfect vehicle, and made closing on the deal extremely easy! I was unable to visit the dealership in person, so he created a video with of the car so I could see everything in detail. I purchased the car and without asking, he offered to deliver it to me in Springfield! What a great experience and we could not be happier with the vehicle and service we received at Lowe Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best, The Lowe Chevrolet Team

Ryan and the guys at Lowe chevy really know how to make...

Ryan and the guys at Lowe chevy really know how to make someone feel at home and part of a family and helped me worth through the buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your kind words about your experience at Lowe Chevrolet Inc! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Lowe Chevrolet Team

misled

we were told the truck we were interested in was accident free but when i saw the poor repairs done on half the truck they admitted they did repairs. they tried to hide that fact and i would not recommend this dealer. they said they would redo the repair because they don`t want their name on that but then sold the truck the next day. not very ethical in my opinion.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joe, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Lowe Chevrolet Team

Service

The staff was very nice and helpful. The service was well beyond what was expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for this awesome review, David! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, The Lowe Chevrolet Team

Cudos to Lowe?s Service Department

Customer friendly, responsive service, comparable rates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Lowe Chevrolet Team

Very good dealership

Lowe Chevrolet in Waynesville honors their advertised price and no gimmicks. Very straight forward. Very good dealership to do business. I would highly recomend. Beware of Sakelaris Buick GMC in Lebanon, they have a price disclaimer on their vehicles, and it can add $2700 to their advertised price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Lowe Chevrolet Team

Vehicle Purchase

Mike was a great Salesman! He met all my needs in purchasing a used vehicle! He asked all the right questions and never did I feel pressure in getting something beyond my finances! He stayed and followed through with the complete purchase and I went home in my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Lowe Chevrolet Team

Paul Burge

Great service friendly staff in and out in a timely manner facility is very clean they worked really hard to get me the best deal they could

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Customer Service

This was the best experience in buying a car with a dealer for me. In the past I was never really happy then I met Alexis! She answered all my questions and concerns, is a pleasant person and very personable. I actually had a great time during my purchase. I also need to commend the rest of the staff for being friendly and the Manager for having such a great personality. This is the place I would recommend if you are looking for a vehicle. Just ask for Alexis!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Diana, we would like to extend our gratitude to you for taking the time to give us your feedback. It's great to hear that we provided you with the best car buying experience you've ever had! We will share your messages with Alexis and the rest of our team. If you need anything else in the future, please feel free to come back and visit us anytime! We hope to see you back in again soon! Sincerely, The Lowe Chevrolet Team