Reviews
Have bought several cars from Norm Mitchell. He is the...
Have bought several cars from Norm Mitchell. He is the only reason we go to Bauer. He is polite and cares that we leave very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!
Top-notch service, as always! A pleasure dealing with...
Top-notch service, as always! A pleasure dealing with Arnie Bauer professionals on all levels (sales, service and parts). I couldn’t be more satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Great customer service as always. They updated me in a...
Great customer service as always. They updated me in a timely fashion about what was going on with my vehicle. Never have an issue here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
everyone was extremely friendlyand was willing to work...
everyone was extremely friendly and was willing to work with me and understand my budget The sales rep was extremely detailed in going over everything within the car and made sure I had no questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again. Thanks again for taking the time to leave us this information about your recent visit. Take care!
I have dealt with them for years and have experienced...
I have dealt with them for years and have experienced good work , friendly helpful people and really have no complaints. I would definitely recommend them in the future.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
The check engine light had come on but it went away 2...
The check engine light had come on but it went away 2 days later. I made an appointment with the Service Dept for Monday, Nov 23rd. They checked out the car and told me it was a glitch so it had to be reprogrammed. Everyone there is friendly, ciurteous and knowledgeable. It was still under warranty so no charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!
I am still experiencing the same issue with my Enclave...
I am still experiencing the same issue with my Enclave ... it’s been in for service about 6-7 times for a issue with the transmission. Just recently as a few weeks ago and now the vehicle is doing the same thing. This is my third car and this problem Is very very frustrating
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response. My name is Jessica and I am with Customer Service manager with Arnie Bauer. I'm sorry to hear about the Enclave. Can you please contact me direct at 708-720-7363. I would be more than happy to help. Most importantly get this corrected for you. My apologies for any inconvenience.
Very happy with Adam. He was aware my wife and I were in...
Very happy with Adam. He was aware my wife and I were in a bit of a hurry so he got us in and out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.
Friendly courteous and helpful, a place where you feel...
Friendly courteous and helpful, a place where you feel your at home you can talk to the service people and feel that they are trying their best to help you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.
Great experience getting an oil change, tire rotation and...
Great experience getting an oil change, tire rotation and 7500 mile check up. Great price for the work performed. Staff were awesome. Only issue I have is the service record was not uploaded to myCadillac account
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!