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Bergstrom Ford of Oshkosh

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)
Visit Bergstrom Ford of Oshkosh
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (888) 766-8559 (888) 766-8559
Used (888) 524-2076 (888) 524-2076
Service (920) 243-4495 (920) 243-4495

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergstrom Ford of Oshkosh from DealerRater.

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Vice President

The salesman demanded that I come to the dealership to get an idea of the price. The customer is always right from what I know. I wanted to get a general idea of the price over the phone. I saw the Chev Camaro Convertible. I just wanted an idea of the rebate, the price, etc. That would give me an idea whether I was wasting my time or the salesman's time. The salesman did not listen to my needs or try to meet them. Acted like an American TV salesman which I never liked!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very willing to find a vehicle that met my needs.

Listened to what I was looking for and made every effort to find a vehicle that met my needs. Very friendly staff, smooth buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people, Great service

As always, the people, from the people that answer the phones to the Service folks, everyone is always so nice. The job gets done, right and in a timely manner. No complaints here! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT STAFF

GREAT STAFF, NOT PUSHY,LISTEN TO WHAT I HAD TO SAY AND WANTED,TREAETED FAIRLY IN ALL ASPECTS OF TRADE AND PURCHASERD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great throughout the buying process.

Awesome team work from Don Trader, Brad Willis, Larry and Andrew. They were Friendly, knowledgable, helpful. I was treated like a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service every time!

I love that I can get a ride home while my truck is being worked on and the staff are always extremely friendly and answer all of my questions! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service,friendly and professional.

The friendly and helpful employee,customer relationship who realized this was a very important decision which all question's should be answered satisfactory.This was done Professionally by our sale's Rep/ Cindy Bartnik

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people and awesome car

Everyone was so helpful and friendly in helping me purchase my very first vehicle. It was a big decision to make, but I truly felt welcomed and "at home" during each encounter with my Bergstrom dealer (Cindy and Andrew the finance guy). I am loving my new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service and on a timely manner

Todd did an excellent calling me as when it would be done. Also on what they had to do. Also had the rental car there in a timely manner. Very good experience, will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bergstrom

I went to 6 other dealerships and I really felt your entire crew was the most down to earth and very kind and hospitable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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