Reviews
James Shin at Porsche Stevens Creek dealership is a
James Shin at Porsche Stevens Creek dealership is a phenomenal guy and someone I highly recommend. Super responsive, very knowledgeable and very focused on our customer experience. Not once did we feel pushed to make the sale (which is normally what you get...), but he was focused on the overall experience and our satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We're glad to hear that our team made a positive impact during your visit. We hope you'll keep us in mind for any future automotive needs.
Tony Lam is excellent to work with!
Tony Lam is excellent to work with! Tony helped us purchase a Taycan GTS and Macan 4 in 2025. He was super knowledgeable, extremely responsive, helped us navigate the uncertainty of the tariffs, and just fun and easy all around. Exactly what you expect from great customer service. We can only recommend Tony & Porsche Stevens Creek.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience. We're glad our team provided the level of service you expected during your Taycan GTS and Macan 4 purchase at Porsche Stevens Creek. All the best with your new additions.
Amazing experience.
Amazing experience. Total white glove experience. I will come again and have already referred them to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words and referrals. Looking forward to seeing you again soon at Porsche Stevens Creek.
I would absolutely recommend Porsche Steven’s Creek and
I would absolutely recommend Porsche Steven’s Creek and would buy from the dealership again. James Shin was a consummate professional when selling me my certified 2022 Panamera Turbo S. It was shipped to me across county and arrived as advertised, at a fair market value price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to know that our team could assist and provide a smooth experience with your 2022 Panamera Turbo S. Thanks for sharing your recommendation of Porsche Stevens Creek and for choosing us.
I have purchased several Porsches from Stevens Creek
I have purchased several Porsches from Stevens Creek Porsche and they have always taken very good care of me. Arsen Ashugyan, Mariah Hutchinson, and Jimmie Martinez have made both the purchase and ownership experience enjoyable!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team has made your Porsche purchases and ownership experience enjoyable. Thank you for being a loyal customer of Porsche Stevens Creek. Wishing you many happy miles ahead with your new vehicle.
It's odd to start a car dealership review with a tale of
It's odd to start a car dealership review with a tale of stress but that's what brought me to Stevens Creek. I've been a Porschephile since before I could reach a car's pedals. Like many teens, I longed for an exotic sports car like a 911. Fast-forward fifty-years and I'm now retired and (finally) chasing my dream of owning a car from this storied brand. And here is the stress. After months of searching nationwide, test driving many vehicles in my area, and late nights researching vehicles and options, I found my dream Porsche. Unfortunately, it was on the other side of the country and up for sale on a holiday weekend. Deflated, on the 3rd of July I reached out to Porsche Stevens Creek and spoke with Arsen Ashugyan. He was Grace under pressure. With the dealership full of prospective buyers, he took the time to answer a dozen questions from me (on the phone) while simultaneously juggling other jobs and customers. He then got on a video call to do a complete walk-around of my dream car, start it and go through the options, and answer questions I had regarding delivery and registration. Mind you, this was on one of the busiest weekends of the year. I wanted to fly out and test drive but figured the car would be sold before the weekend ended(at the time there were only three certified pre-owned cars nationwide like this one). Arsen spent Saturday and Sunday going through the requirements to get me into this car (on the East Coast) and he was professional and patient throughout. After two weeks of anxiety, my 982 BGTS arrived and I took it for a first drive. When I finally pulled into my driveway, after hours of smiles and crackling exhaust notes, I emailed Arsen to thank him for making my dream come true. Without his diligent efforts, his tireless patience, and his wealth of experience none of this would have happened. I never thought I'd buy a car, especially a Porsche, without first touching it and test driving but thanks to Arsen it wasn't necessary. Next time I'm in California I hope to visit Stevens Creek for the very first time and shake his hand. This was an outstanding experience and I heartily recommend seeing Arsen and making your dreams come true.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your journey and kind words about our team. It's great to hear how well the experience was tailored to your needs, bringing that dream Porsche into reality was quite an adventure itself. Safe travels, and we're glad you're enjoying the 982 BGTS at last.
Tony helped me navigate a custom Macan 4S build
Tony helped me navigate a custom Macan 4S build throughout the uncertainty of the 2025 automotive tariffs. He was responsive, helpful, and always available to clarify ambiguities. Would definitely come back if they let me order a GT3RS ;)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our team. We're glad they were able to assist you in building the perfect Macan 4S. We'd be happy to help when you're ready for that GT3RS!
AJ super Representative.
AJ super Representative. Will work or recommend him for future Knowledgable. Patient. Friendly Energetic.Honest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recognizing our team’s efforts. We aim to provide knowledgeable and friendly service. We're pleased to know you're considering future recommendations.
James Chen was very good to work with.
James Chen was very good to work with. He was very direct and always kept me informed as to the status of my car. I would buy from him anytime.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you had a positive experience with our team. Thank you for trusting Porsche Stevens Creek.
Smooth, Stress-Free Experience – Ask for AJ!
Smooth, Stress-Free Experience – Ask for AJ! Just picked up my brand new Porsche Cayenne from Porsche Stevens Creek, and I have to say, this was one of the best car-buying experiences I’ve ever had. AJ was the one who helped me, and I can’t recommend him enough. From the moment I walked in, AJ made the whole process feel easy and relaxed. He really knew his stuff when it came to the Cayenne lineup and helped me compare options without ever being pushy. He was patient, honest, and always quick to respond to my questions. What really stood out was how streamlined everything was, from test drive to paperwork to delivery. AJ made sure everything was ready to go when I arrived, walked me through all the features, and made sure I left feeling 100% comfortable with the car. I absolutely love the Cayenne! It drives like a dream and I'm so glad I went through Porsche Stevens Creek. If you're in the market for a Porsche, definitely go see AJ. He made the whole experience feel high-end, just like the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
At Porsche Stevens Creek, we're pleased to hear about your memorable Cayenne experience with our team. It’s great knowing you felt well-informed and comfortable throughout the process. We hope you enjoy driving your new Cayenne as much during each ride as we did helping you find it.