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Porsche Stevens Creek

(61 reviews)

Reviews

(61 reviews)

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⭐️⭐️⭐️⭐️⭐️ – Fantastic Buying Experience!

⭐️⭐️⭐️⭐️⭐️ – Fantastic Buying Experience! I bought a 2018 Lexus GS 350 F SPORT from Porsche Stevens Creek and had a phenomenal experience. AJ handled everything with professionalism and kept the process smooth and organized. No sales games, no bait-and-switch — just a solid car-buying experience. And listen… the real bonus? Jamal in finance. Beyond being helpful and easy to work with, he’s also super hot. Like, distractingly hot. I highly recommend going in just for the chance to sit in his office and daydream a little. If you’re looking for a dealership that respects your time, your intelligence, and your taste in both cars and people, this is the one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're pleased to hear you had a smooth car-buying experience with our team at Porsche Stevens Creek. It's great that both the buying process and working with our staff made such a positive impression. Thanks for recommending us, and we hope your 2018 Lexus GS 350 F SPORT serves you well.

James Shin was the ultimate professional in making our

James Shin was the ultimate professional in making our deal happen even with a trade in from another leased marque.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We're excited to hear that our team met your expectations with your trade-in process. Thank you for choosing Porsche Stevens Creek.

Great experience Terry was great, and love my new

Great experience Terry was great, and love my new Porsche! Will go back again for next Vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team and are delighted you love your Porsche. Looking forward to assisting you with future vehicle needs. Take care!

Fantastic service.

Fantastic service. From start to finish. I received updates & it went smoothly. Thank you, Anthony!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We're glad to hear about your great experience with our team at Porsche Stevens Creek.

I’m beyond thrilled with my experience working with Tony

I’m beyond thrilled with my experience working with Tony Lam at Porsche of Stevens Creek. Tony went above and beyond to ensure that every aspect of my car-buying journey was seamless, enjoyable, and completely stress-free. Tony’s expertise in Porsche vehicles is nothing short of impressive. He’s not just a sales consultant—he’s a true Porsche enthusiast with an exceptional understanding of the brand’s history, technology, and performance capabilities. When I was deciding between several models, he took the time to educate me on each vehicle’s performance, handling, and unique features. Whether it was the latest technological advancements in the infotainment system or the performance metrics of each engine, Tony was able to explain everything in a clear and concise manner, making it easy for me to understand the nuances of each option. His knowledge didn’t stop at just the cars themselves—Tony also provided valuable insights into customization options, helping me design my Porsche to match my personal preferences. He offered expert advice on color choices, interior features, and performance upgrades, ensuring that every detail of my car would be exactly as I envisioned. What really stood out to me was Tony’s patience and commitment to ensuring I made the right decision. I had several questions and requests throughout the process, and Tony was always ready to listen and provide thoughtful responses. He was never pushy, which made the experience feel truly personalized. Tony was always available, whether through text, email, or phone calls. I never had to chase him down for information or updates—he proactively kept me informed at every stage of the process. He worked around my schedule, making time for me even when I had last-minute questions or needed to come in for an impromptu test drive. His responsiveness made me feel like a priority, which was incredibly reassuring and appreciated. The entire car-buying experience with Tony was seamless. Tony made every step as easy as possible. He helped me understand all the available options, explaining everything clearly and ensuring there were no hidden fees or surprises. Tony also provided a thorough explanation of the various after-sales services available, including maintenance packages and warranty options, which further helped me feel confident in my decision. It was clear from the start that he was focused on delivering a comprehensive, long-term ownership experience, not just making a one-time sale. Even after I finalized the purchase and drove away in my new Porsche, Tony continued to impress me with his attention to detail and commitment to customer satisfaction. He followed up with me multiple times after my purchase to ensure I was completely satisfied and comfortable with my new car. Tony also took the time to walk me through all the features of my Porsche, ensuring I was familiar with everything—from the advanced safety systems to the performance settings, and the cutting-edge infotainment interface. Tony’s dedication didn’t end when I left the dealership. If I ever had a question or needed support, he was there for me, offering guidance and advice as I got familiar with my new vehicle. This level of care and personal attention is rare and makes all the difference in creating a truly exceptional customer experience. Because of the exceptional experience I had, I will absolutely be returning to Tony for my future Porsche purchases. If you want to work with someone who is knowledgeable, patient, and truly dedicated to your satisfaction, I highly recommend Tony Lam at Porsche of Stevens Creek. His unmatched service and dedication to his clients will make your car-buying experience not just stress-free, but truly memorable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your car-buying experience at Porsche Stevens Creek. It’s rewarding to hear how our team made such a positive impact on your journey with us, guiding you through each step and providing personalized service. We appreciate your recommendation and look forward to assisting you again in the future.

I set up an appointment online and was assigned to a

I set up an appointment online and was assigned to a sales rep. I worked with Arsen and Jamal on purchasing my vehicle, and I had a great experience from the greeting, the test drive, and the rest of the purchase process. Everything was smooth, detailed, and well-explained. By the process's end, I felt welcomed into the Porsche Family. John finished by giving me an orientation with my vehicle to make sure I was comfortable with the car before I took it home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We're pleased to hear that our team made the process smooth and detailed for you. Welcome to the Porsche Stevens Creek family, and enjoy your new vehicle.

Ricardo Dias made my purchase of a gorgeous CPO Carrera S

Ricardo Dias made my purchase of a gorgeous CPO Carrera S a smooth and fun experience. He was transparent about everything in the process. He made sure I had ample time to get to know the car, and took care to minimize the purchase process time as well. I am thrilled with my new 911 and absolutely recommend Stevens Creek Porsche.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you enjoyed your purchase experience with our team at Porsche Stevens Creek. The CPO Carrera S is a remarkable choice. Enjoy every mile in your new 911.

James Shin handled my recent purchase of a beautiful CPO

James Shin handled my recent purchase of a beautiful CPO 2021 Porsche Macan S. The process was smooth and professional and then James made me familiar with the operational details of the car despite the pouring rain that evening.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us at Porsche Stevens Creek. It's great to hear that our team provided a smooth and professional process with your 2021 Macan S purchase. Enjoy every drive!

James did a great job on ordering delivery my Panamera

James did a great job on ordering delivery my Panamera Turbo. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words. Our team at Porsche Stevens Creek appreciates your recommendation and is happy to have been of service with your Panamera Turbo delivery.

Arsen was our salesperson and was very courteous and

Arsen was our salesperson and was very courteous and thorough when helping us buy our new Macan! This was our third purchase from Arsen and Stevens Creek

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your kind words. At Porsche Stevens Creek, our team strives to provide courteous and thorough service every time.