Reviews
Apple Valley Ford has always supplied exceptional
Apple Valley Ford has always supplied exceptional service. Their sales department has always been able to find the right vehicle for both my wife and myself. There service department is consistently excellent at providing prompt and reliable service. I have purchased several cars from Apple Ford and Lincoln for those reasons.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another awesome truck buying experience at Apple Ford -
Another awesome truck buying experience at Apple Ford - Apple Valley. Mark and Trystan are great salesmen to work with. Top notch service all the way around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a certified pre-owned Cadillac XTS from Drew
I purchased a certified pre-owned Cadillac XTS from Drew Anderson. The entire process was flawlessly executed. I would recommend Apple Ford to anyone who enjoys good customer service and a feeling of being welcomed the minute I arrived. Thank you for the great car-buying experience! Mark
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mark, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
We had a great time buying a used vehicle from AVF.
We had a great time buying a used vehicle from AVF. Their dealership is clean and everyone is so friendly. We were welcomed at the front door!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. Safe travels!
My representative did a great job and kept me updated.
My representative did a great job and kept me updated. My vehicle was there longer than expected but other than that it was a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recently purchased from Drake at Apple Valley Ford.
Recently purchased from Drake at Apple Valley Ford. Had a great experience. Drake answered all my questions, was not pushy, and was very patient. Hoghly recommend asking for Drake at Apple Valley Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nathan, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Just wanted to say thanks for an awesome experience at AV
Just wanted to say thanks for an awesome experience at AV Ford! I worked with Carter Robinson and he did an excellent job finding me the perfect car and making the transition super smooth and easy! Everything was on time and ready to go! He showed me all the details of the car inside and out, and answered all my questions. I would definitely recommend him if you’re looking for a car !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a used 2015 Prius that I found on Cars dot com.
I bought a used 2015 Prius that I found on Cars dot com. The dealership responded to my email inquiry right away and they scheduled a test drive for me. The car was as advertised so I bought it and the buying process was very easy. I was offered an extended warranty but declined and the salesman wasn't pushy, which I appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
I purchased a brand-new 2024 Ford Bronco Sport from Apple
I purchased a brand-new 2024 Ford Bronco Sport from Apple Ford Apple Valley on 8/1/2024. During the purchase, the sales consultant identified an irregular noise and assured me it would be resolved. Since then, the vehicle has been in the shop for 6 service visits totaling 63 business days, and it now has more issues than when I first brought it in. Most recently, I was informed of a welding issue near the driver-side B pillar—the location of the original noise. After being sent to Apple Collision and Glass by the service center, a new issue arose: a metal-on-metal noise from the trunk area. Additionally, my vehicle’s interior now has scratches and a white stain from rattle foam use, caused during their service. I initiated a buyback request with the Ford Passenger Vehicle Team. However, Apple Ford Apple Valley inaccurately reported to them that the vehicle was only in for 2 service visits and less than 30 days, contradicting my documented experience. I have since sent my records to the Ford Passenger Vehicle Team for further review.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
From start to finish there was nothing but mistakes with
From start to finish there was nothing but mistakes with my purchase of a 2024 F150. Vehicle was never order right when I only got a few options, wrong interior, lack of communication, after it showed up was guaranteed everything was good. Took delivery since I waited almost 9 months. Truck was barely cleaned, due to temperature outside I understand why the outside may not be the best but the inside was full of dust from sitting in the storage lot, only driver side of windshield was cleaned, within the first street leaving the steering wheel is clearly off to the left. There are multiple panel fitment issues and paint issues. Mudflaps were never installed and I now have to do that myself along with doing all the other options that weren’t installed as well as detailing the truck. Overall worst car buying experience I have ever had
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car