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Apple Ford Apple Valley

(1,889 reviews)
Visit Apple Ford Apple Valley
Sales hours:
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–9:00pm
Tuesday 8:00am–9:00pm 7:00am–9:00pm
Wednesday 8:00am–9:00pm 7:00am–9:00pm
Thursday 8:00am–9:00pm 7:00am–9:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed 7:00am–3:00pm
New (952) 232-4988 (952) 232-4988
Used (952) 232-5607 (952) 232-5607
Service (952) 232-5566 (952) 232-5566

Reviews

(1,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Apple Valley from DealerRater.

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Really great experience doing a primarlily virtual

Really great experience doing a primarlily virtual purchase. Sales person Joe Ryan handheld me through the process which was incredibly efficient and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience all around.

Great experience all around. Out of state buyer so most of my initial work was online/over text. Knowledgeable salespeople who had me in and out and not wasting entire day sitting on the sales floor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding overall.

Outstanding overall. They were fair and upfront across the entire deal, but they don’t allow unaccompanied test drives. That’s normal for large dealers, though. They stood behind the truck after purchase when I noticed some minor damage that wasn’t caught during PDI. They are a “One Price” dealer that doesn’t haggle pricing, but their listed prices were below market average, and they sell without any surprise fees. Damon Bates is a great person to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and knowledgeable staff!

Friendly and knowledgeable staff! Have been going here for my last few vehicle purchases. Definitely going back for future vehicle needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They got me in a new vehicle I was happy with and made my

They got me in a new vehicle I was happy with and made my trade-in process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone did a great job!

Everyone did a great job! Friendly and professional. Took care of me during my visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Experience was enjoyable and delivery was quick and on

Experience was enjoyable and delivery was quick and on time very easy to do business with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The staff is friendly and professional and value their

The staff is friendly and professional and value their customers They did a good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Will not buy a car from this dealership ever again

Purchased an "as is" car in August and in October the car is no longer operational. This was not a "cheap" car and I thought I was getting a decent auto. Yes, there was body damage and little things like that. But I didn't expect the car to be useless after two months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

Hi Nancy, we are so disappointed to learn of this situation you have described. Please contact us at (952) 431-5900 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

I'm really satisfied and had big help from Rian

I'm really satisfied and had big help from Rian McCormick , Rian thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.