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Sears Imported Autos

(2,982 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 857-0684 (877) 857-0684
Used (888) 429-8127 (888) 429-8127
Service (952) 777-4714 (952) 777-4714

Reviews

(2,982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sears Imported Autos from DealerRater.

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Sue was amazing!

Sue was amazing! She was helpful with the process and answered all my questions. Thanks to Sue I have the car of my dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy process, will need to come back to learn the car.

Easy process, will need to come back to learn the car. I was in hurry to get out. Nice service and a good latte. Thansks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I really enjoy the people in service and sales at Sears.

I really enjoy the people in service and sales at Sears. I’ve known Justin for 4 years and he is always anticipating my needs and reviewing my options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John was awesome and super helpful.

John was awesome and super helpful. Found me the perfect car! I will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stopped in to use the restroom and walked out with a new

Stopped in to use the restroom and walked out with a new SUV!!! I cannot say enough about our sales representative Nick Griffin and the Sears Mercedes-Benz dealership team. We were in the preliminary phase of purchasing a vehicle and not certain of what we wanted after looking and test driving multiple vehicles days prior. Early Saturday morning we hopped from dealership to dealership checking out more options with nothing catching our eyes. Once we arrived at the Sears lot our daughter needed to use the restroom. As we were waiting for her, the nicest gentleman Nick Griffin struck up a conversation and soon he and my husband were talking vehicles. We asked to just take one for a test drive and everyone fell in LOVE with it....end of story, we purchased!! Had we not stopped in and talked to Nick Griffin, I’m certain we would still be searching for a vehicle. He was an extremely knowledgeable, down to earth, get you what you want kind of a guy. He went the extra mile even though it was an extremely busy and an odd market time. Thank you Nick Griffin and the Sears Mercedes-Benz dealership for helping us make the best decision!! I no longer want to walk. Just drive. 🤩

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John was polite, helpful and got everything handled

John was polite, helpful and got everything handled quickly! We showed up unannounced and he made sure we had all the time and information we needed to purchase our vehicle. Great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was in search of a new GLA and after test driving one

I was in search of a new GLA and after test driving one at a different dealership and not being able to work out a deal, I came to Sears Imported and found Sue! Sue is an excellent sales person without being over-sales-y. She owns the same model of car I was after, so she was super knowledgeable about all the features. Sue was also helpful in helping me customize and order my new car, which was a little challenging during a pandemic. However, it was a seamless process and I would be happy to come back again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience with both Nick and Sears Autos was a

Our experience with both Nick and Sears Autos was a pleasant one. Very professional and courteous. My wife and I would certainly work with Nick again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Sue is professional through and through.

Sue is professional through and through... courteous, knowledgeable, friendly, patience and caring. She is super responsive and accommodating... coming in early for me to purchase the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nick was great to work with!

Nick was great to work with! I took one star off the overall dealership because the service wasn’t as amazing and quick as other dealerships, but the process was smooth once started. Very happy with my purchase!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.