Sears Imported Autos

(4.8) 356 reviews

Dealer on Cars.com since February 1999

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:30 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 5:30 PM
Sat 9:00 AM - 3:00 PM
Sun Closed

Reviews

4.8
356 lifetime reviews. Includes reviews of Sears Imported Autos from DealerRater.com
  • Fantastic Buying Experience (Again)

    I just leased the newly redesigned 2015 C Class and absolutely love it. This is my second vehicle from Sears Imported Autos and the facilities, redesi

    ...

    gned vehicle and buying experience were better than ever. I have been researching my vehicle decision for the past few months and Matt Mahoney helped every step of the way. Matt helped steer me in the right direction as to my final lease decision. I took multiple test drives to gain an understanding of what features I wanted in this vehicle within my price range. Overall, a 5 Star Buying Experience.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Brian did an amazing job

    I've always driven Mercedes but never went to a dealer because I had a few bad thoughts about buying from a dealership. I stopped by to ask a couple q

    ...

    uestions after going far north to look at a Mercedes SUV that I found on craigslist. I was frustrated and decided to get off the highway, knowing I couldn't afford a SUV off the lot. Boy was I wrong. I meet Brian, he instantly made me feel comfortable. Brian explained everything to me, letting me know that my thoughts for years was wrong about dealerships. Brian spent about 2 hours with me. By the time I left there this man had me laughing and feeling like I could someday have a new one off the lot. Brian worked so hard with me and kelp it so real with me that today I feel like I have a new friend. I loved his uplifting sprit and how he worked so hard for me. Thanks Mercedes and Brian for the best service ever. Dorsey H. JR I almost forgot to tell you that I ended up driving away that same day in my new SUV and thanks to Brian I still had a couple thousand dollars in my pocket. Bottom line-forget what you thought about dealerships. If you're looking for a nice ride and not get ripped off, go see Brian Podgorski at Sears Imported Autos. I'm so glad I did. Everyone I had contact with made me feel welcome even though I was eating up all their snacks. Lol

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    Quality of Repair
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    Does recommend this dealer

  • Seamless purchase

    Sarah made the process easy and seamless end to end. She was great, and Looking forward to working with her again on my next purchase

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.8

91 lifetime reviews of the Service Department.
Includes reviews of Sears Imported Autos from DealerRater.com

  • Worst customer service and broken parts

    never purchase or get work done on your vehicle at Sears Imported Autos they treated me with absolute disrespect the whole month it took them to fix m

    ...

    y Mercedes. They would argue with me, deny my warranty on my vehicle, and lied about what they were/did about situations. In the end I was stuck with a bill when I had a warranty because they neglected to call it in, they also broke my shifter cover and blew a speaker in my car never even told me about it. But when confronted they told me " oh it's common we can't control that". I proceeded to try to come to some terms and the manager told me that this whole scenario is not his problem and he wants nothing to do with it and hung up on me! The most unprofessional company and group I've ever felt with by far.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Shady

    I feel I was taken advantage of as a woman. I dropped off my husbands car and told Bill B that I didn't know anything about it and he needed to discu

    ...

    ss the prices and everything with my husband first before they did anything he kept talking to me about the car and I told him again to talk to husband. Apparently service didn't go well and I'm disappointed how it was taken care of . I don't feel the communication process was very good at all. Staff wasn't pleasant about situation . Will take business elsewhere in future..

    Customer Service
    Quality of Repair
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    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing

    Oil, Filter Change

    $105

    Wheel Alignment (FWD)

    $160

    Wheel Alignment (AWD)

    $160

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 1999

We are a family business, tight-knit, operating on the basis that superior customer service can produce life long relationships. As proof of that, we are now serving our fourth generation of customer. That's right. Many of the great-grandchildren of our original customers dating back to Sears Motor Sales on Lake Street are customers of ours today.

We do not consider this remarkable, only inevitable in the sense that treating you the best we can will automatically lead to your full satisfaction and that, in turn, will lead you to refer us to your friends and colleagues. That's building a business the obvious way. It is also the best way.

"Affordable Luxury Like Never Before..The best or nothing!"
Sears Imported Autos
13500 Wayzata Blvd Minnetonka, MN 55305
New (877) 857-0684
Used (888) 429-8127
Service (952) 777-4714
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