Reviews
positive car buying experience with sears imports
positive car buying experience with sears imports everyone was very friendly and helpful especially Sue Brink she guided me and helped me find the most suitable car for my needs. The dealership is very transparent with their pricing, no pressure sales tactics, excellent customer service and a smooth buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second car from Sue because she was so great
This is the second car from Sue because she was so great the first time. I drove 7 hours to trade and she was ready with her team to get me turned around and get back on the road. I would definitely buy from her again!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was, without a doubt, the absolute best experience I
This was, without a doubt, the absolute best experience I have ever had purchasing a car. Gene Kaganovsky is absolutely spectacular! Extremely professional, knowledgeable, straightforward, and completely transparent. NO smoke and mirrors with the backroom manager's office with the "let's see what the sales manager says" that I had last weekend at another dealership. Upon purchase, Gene described all the vehicle and went through it with me. The purchase process was straightforward and efficient - the biggest iPad possible facilitated the signatures and forms - in and out in 10 minutes. Jennifer in finance rocks! You cannot go wrong here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sue was so helpful in finding me the perfect used car.
Sue was so helpful in finding me the perfect used car. She is friendly, energetic, and knowledgeable about the car industry.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Gene is great!
Gene is great! Very helpful, responsive and respectful. No pressure. Entire process was very efficient, clear and well organized.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Consistently positive experience that puts the customer
Consistently positive experience that puts the customer first. They have made the purchasing process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Boris is a great sales representative!
Boris is a great sales representative! Very knowledgeable about the car we were looking for, great communication and exceptional experience with the dealership. Worth to mention delicious bacon in the snack bar!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sue was great.
Sue was great. Easy to talk with and went through the process well. She was a pleasure to deal with. Nice touch with the bow and Champaign when picking up my Jeep.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Purchasing my desired vehicle at Sears Imports was a
Purchasing my desired vehicle at Sears Imports was a pleasant experience overall. I absolutely love my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gene was really nice and made this an easy car buying
Gene was really nice and made this an easy car buying experience! He even put the red bow on the car like the commercials which made me feel special! Highly recommend him and Justin H in finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car