Reviews
Great Service
Troy McKinney is a great salesman. He was not pushy and took his time with me. It was very important for me to stay at a certain budget point. It took me a long time to decide and Troy was very patient and took time out to help me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback, Tanya. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know Troy was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Burnsville Toyota Team
good service
friendly service and knowledgeable sales person and discussed the features of the vehicle we were looking at and finally the payment options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dennis! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Burnsville Toyota Team
Honest Salesmen - Great Experience
Eric made buying a new car a great experience. I have been to many dealerships that constantly try to pressure you to buy a car way out of your price range or give you the feeling that they are trying to pull one over on you - that was not the case with Eric! I am very pleased with my new (used) car which has been running great thus far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kaitlin, thanks for this marvelous review and congratulations on your new car! We are so pleased that Eric was able to provide you with such exceptional service. We hope to see you again in the future. Sincerely, The Burnsville Toyota Team
Straight Forward Experience
Working with Paul my Sales Associate was quick, professional and without pressure. I knew what I wanted and had received a quote from another dealer so we worked from that. I'm very satisfied with the dealership experience at Burnsville Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Roy! We're glad to have Paul on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Burnsville Toyota Team
Great salesperson
Salesperson was very helpful, knowledgeable and friendly. Only two choices of the car we wanted was available but that's because it's so popular.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Burnsville Toyota Team
Toyota Burnsville
After having purchased 3 of my cars there over the past years I’ve never been made to feel uncomfortable during the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the kind words, Kirsten. We look forward to seeing you again in the future! Sincerely, The Burnsville Toyota Team
Burnsville Toyota Camry
Well, lots of things. I worked with Larry Lawler and Kevin your Sales Manager. They were outstanding. My Honda Accord (I had been a Honda man for 30 years!) was stolen and I needed a car. As you know, it's never a good time to purchase anything on a short time frame. Larry and Kevin knew my situation and never pressured or pestered me while test driving the Camry several times over a two week period. Another observation: Larry and Kevin's sincere rapport with customers was unique. Seriously, I have not witnessed that level of sincerity at any dealership, and that spans over 30 years! Really cool dealership. I may be a Toyota owner for the next 30 years! Thank you, Brett
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Larry and Kevin were able to meet your needs. At Burnsville Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Burnsville Toyota Team
Great service and Great Car!
Mo was so nice and really great to work with. He showed us the car on the inside and out and then let us take a test drive. Very nice and we got a great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lynn, thanks for this marvelous review and congratulations on your new car! We are so pleased that Mo was able to provide you with such exceptional service. Enjoy your new car! Sincerely, The Burnsville Toyota Team
Unpressuring sales staff
Friendly staff. Didn't pressure us into buying a car the first time we came to test drive. I appreciate that you let us test drive without needing a salesperson to come along (unlike other dealerships like Walser).
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Burnsville Toyota Team
Rewarding Sales Experience
No pressure but rather honest assistance on reaching a decision regarding options available based on our personal needs and requirements. Working with our sales representative we were able to select the best options we required within the price objective we had set for ourselves.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Burnsville Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Burnsville Toyota Team