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Suburban Chevrolet

(2,980 reviews)
Visit Suburban Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–5:00pm 7:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (952) 232-1813 (952) 232-1813
Used (952) 641-7472 (952) 641-7472
Service (952) 232-4893 (952) 232-4893

Reviews

(2,980 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chevrolet from DealerRater.

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Great working with Dakota

Dakota was very helpful and a pleasure to work with. He was able to handle multiple customers and inquires without skipping a beat. I enjoyed getting to know him and letting him help me with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil change and maintenance

I am extremely pleased with the service I get from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Peggy, thank you so much for your kind reviews! We can't wait to help you out again in the future.

Oil change and tire rotation

Good job. They change my oil, rotated my tires and washed my car. The dropped me off at work and pick me up when the job was donr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Visit

I stopped in for an oil change and a tire rotation assuming it was going to be a long wait since I did not have an appointment but to my surprise I was the only one there when I pulled into the service bay, the service advisor helped me right away. The staff was very nice. I was very pleased with my visit and highly recommend this dealer for servicing your vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Suburban Chevrolet and we hope to see you again.

SDakota

I have already did a survey, but here goes! Have bot 10 plus vehicles in last 10 years at Suburban Chevrolet and Sales Consultant Harley Bauman! Does not get any better than this experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing Used Nissan

They were very friendly and the dealership was clean. I was greeted right away and Dakota had the car all ready for me to test drive. They had no issue with me taking the car to my mechanic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Adam did a wonderful job and my oil change was done quickly!

When the job is done efficiently and quickly you have to give credit where credit is due!!! My Mazda CX-5 was brought in for an oil change. I was informed that my car was ready long before it was due. That's what I call excellent 👍 service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

Have only had great experiences here I trust my car in there hands. I also appreciate that when I go in they tell me what’s my car needs based off of its miles! Very helpful wonderful service would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We have bought 3 cars with Suburban. Always professional

I located a car on line and Jack Yanisch followed up with me about what I was looking for. When I came to test drive, the car had already been sold but Jack had others for me to look at. Very professional and followed up after the sale to make sure I was happy with my purchase. We have now purchased 3 cars with Suburban and will let others know how happy we are with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

More pleasant than I expected.

We had a great experience buying a used suburban at this dealership. We were replacing a suburban that was 16 years old so it has been awhile since we have had to make such a large purchase. We were not looking forward to the process, but they were all very helpful and made it easy. I hope this one lasts as long as the last one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.