Reviews
Write a reviewbest car buying experience
The people at Waconia Ford went above and beyond to get me into my focus. Clyde Richardson guided me thru the whole process step by step and I can't thank him enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience, Thanks Mike!
Worked with Mike after finding my new Jeep Grand Cherokee on cars.com. Arrived and went for a short test drive to make sure everything was in order with the listing. Negotiations were fairly quick and painless, there was no pressure to buy. Worked our a great trade-in deal and drove off a happy customer. The experience was capped off by them mailing my plates to my home and Mike wrote me a hand written thank you note for the purchase. Experience was above and beyond. Would recommend Waconia Ford and Mike to anyone who is looking for their next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quick and Easy
It all went smooth. I scheduled my appointment online, drop off was quick and easy as was the pick up.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service cozy waiting area
Purchased an f150 and had a roll away cover installed. Extremely fast and super nice guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's OK...
I purchased a used 2013 Ford Focus and overall I was happy with the sales and financing that I received other than all of the hits I took on my credit report. I was not as happy with the first time I visited the service department and the second time was better, but I was very surprised that the person did not explain what they did, what they found, if there were any problems or if I needed anything. They just sent me on my way.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phenomenal service
Our 2010 Ford Edge makes the second vehicle we purchased from Waconia Ford. All the staff were amazing. Joe Brady made our transaction worry free. I've purchased many vehicles from different dealerships and Waconia Ford tops them all. Highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very clean, new showroom and service area.
Warranty work was done cheerfully and I was given a courtesy car to use to go home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine maintenance
The service was done promptly and in the time stated. My truck was kept clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buy from Cang from Waconia Ford
Cang was a fantastic sales person who really wanted to earn our business...We enjoyed his personality and drive to make use comfortable thru-out the buying process. There should be more reps like him.. Thanks Cang we love our truck.. Erik Olson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F-150 Service
Service appoint was right on time. I waited for the vehicle and the work was completed in under an hour. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase