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Fury Ford Waconia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (193 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fury Ford Waconia from DealerRater.

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Ford Fusion

ford Fusion - the staff was extremely helpful and a joy to work with. could not ask for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales and Service and all the Staff

W have have had the pleasure of working with Mike Keavany over the years. His professionalism is one reason we keep coming back. The service department does a great job as all the staff do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repeat customer

Another great experience. It was painless and efficient. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service at Waconia Ford

2013 Ford Escape. Oil change and tire rotation. Good service but driving to Arizona then next day, air conditioning didn't work even when turned on high, when I turned the car off for a stop, it would work for awhile after starting up and then quit working again. Adjusted then temp control and finally got it working when we were almost there. It seem to be working fine now. Have always had excellent service at Waconia Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service and friendly staff

We had a very good experience our salesman Chang he was excellent and did a great job. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good quick service and followup

Very quick service. I just had time to finish the newspaper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick Service

The oil change and inspection was done quickly, transportation from the dealership was appreciated. I would like to see you reinstate car washes with service work, at least make it an option as it would help you distinguish yourself from your competitors. Gary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Staff was very helpful called for service and was able to in the same day. Our family has purchased our last 3 trucks from Waconia Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bert Tellers ~ VP of Member Services ~ RAM

This visit went great! Had my 2013 Edge serviced for oil change & tire rotation ~ got in & out in a very timely manner, no complaints what-so-ever!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent service

Best dealership and service center! Everyone is awesome to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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