Reviews
Great dealership
Our experience with Luther Westside has been great. We have purchased 3 cars from them. Great cars and great experience. Service has been great. Very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, friendly, professional, reasonable
My experience getting a new Tiguan for my daughter was great. This was my second purchase from Luther Westside VW, likely not our last. The people are just great, the negotiation was fair and fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales and finance team were great to work with. The...
The sales and finance team were great to work with. The were very responsive to my initial request for information and had me out the door quickly with my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and prompt. I was able to go in right away...
Very helpful and prompt. I was able to go in right away and get everything taken care of. Craig was very helpful explaining the extended warranties and options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Experience
This is the 4th car we have purchased from Luther Westside VW. We like the fair prices and large inventory. We have worked with Helton Cerqueira on all these purchases and highly recommend him. He is very honest, knowledgeable and straightforward. They do not try to upsell you to a more expensive car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They delivered the car to me 200 miles away so I don’t...
They delivered the car to me 200 miles away so I don’t have to go through undue risk during the pandemic. Very great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Service all Around!
We had a great experience with Luther Westside Volkswagen! From the first phone call with Rick Larch and all the way to the purchase with him, we enjoyed our car buying experience at Westside! There was never any pressure and we were comfortable all the time. We had friendly conversations with Rick, Helton Cerqueira and Don Hiltunen. Everyone we met at the dealership was kind and helpful! And, everyone was vigilant on cleanliness! We will certainly recommend to our friends Luther Westside VW in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helton was great! Was a smooth process and got exactly...
Helton was great! Was a smooth process and got exactly what we were looking for! Drove off the lot with a brand new 2020 tiguan r line and couldn't love it, or the service we gor, more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did really great work! It was Speedy, efficient, and...
They did really great work! It was Speedy, efficient, and professional. Everyone I worked with was very helpful and flexible with scheduling the service to me vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
20000 mile check up. Staff rocks! Thanks ! 😍Derek...
20000 mile check up. Staff rocks! Thanks ! 😍 Derek helped me and was great! I also got a couple of new t shirts and a hat!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair