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CarWise Gurnee

(1,648 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Had a great experience with Patricia, purchasing a just

Had a great experience with Patricia, purchasing a just like new 2019 Dodge at Elite Motors. She made the overall process transparent and clear, despite I was very nervous at the beginning. It was really helpful. Wish to thank all the team for their support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience purchasing my vehicle from Elite

I had a great experience purchasing my vehicle from Elite Motors. Their prices are far below the competition and makes the purchase feel confident I made the right decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Alex was a charm to work with for the truck I been wanting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I put a $500.

I put a $500.00 hold on a vehicle so I could take it for a drive, I didn't like it, and asked that my $500.00 be put back on my credit card, 6 phone calls and 5 months later and they still haven't done it, this borders on stealing, my next move is the Lake County States Attorney Eric Rinehart, has anyone else had business dealings with this dealer?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Serviced my auto here, at Elite Motors, last week.

Serviced my auto here, at Elite Motors, last week. Professional staff and quick reaction to all my concerns. Satisfied, will come again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Absolutely impeccable service from Elite Motors

Absolutely impeccable service from Elite Motors dealership from start to finish. Kendrink is very patient, knowledgable and extremely helpful. We went with a finance option which guys there helped us to negotiate. We have had our X5 almost a month now and all is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tania is awesome.

Tania is awesome. She took great care of my sister’s wish to choose a nice red reliable and convenient SUV with low mileage and to stay within our budget limits. She spent time to ensure we found the best car at the right price. And 2018 Honda CRV was the optimal one, I agree with her 100 percent. I highly recommend Tania to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had such a great experience at Elite Motors.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience with Doug and the whole team here!

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great dealership.

Great dealership. Everyone was super friendly and helpful. Would definitely recommend and do business with again. Transaction went very smoothly and was no pressure sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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