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CarWise Gurnee

(1,648 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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I am impressed and full of emotions.

I am impressed and full of emotions. Just bought a nice Mazda CX9 and planning a summer trip to my mum. Rob is the guy to go to. He gave me some great tips while I was comparing the autos and good discount for this car. Will recommend my friends to visit Elite Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Overall a pretty good experience here at Elite Motors.

Overall a pretty good experience here at Elite Motors. I had Alex D. As a sales rep, he was very honest and conversational. It was my first time buying a car so I was a bit nervous but Alex was able to help make my overall experience pretty smooth and painless. Can’t thank him enough for his help and patience!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I write to thank Stive for his attention.

I write to thank Stive for his attention. He took the time to understand my needs and provided several SUVs to test-drive. I am a bit puzzled now, as one is a bit cheaper, but the second I like more. So, he kept both for me for several days to let me weights all pros and cons.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kyle is amazing: very easy to talk to and incredibly

Kyle is amazing: very easy to talk to and incredibly knowledgeable about the vehicles on the car lot . He took the time to understand my needs and chat with Amy, she provided flexible terms for the loan. You will definitely leave with a vehicle of your choose, as I did totally satisfied.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome, polite, easy to work with, meet all my

Awesome, polite, easy to work with, meet all my requirements that was needed to make the deal happened.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was in touch about a pre owned car and had an amazing

Was in touch about a pre owned car and had an amazing experience with Jorgen. We discussed the terms online, then I checked the car at the dealership. And all the papers were prepared in advance. In and out. The process was fast and efficient.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Loved working with Tania.

Loved working with Tania. She was very patient with us and helped us find the right car for my mum. She was easy to talk, professional and helped to gain the best terms for the down payment. I will definitely come back here for my next car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Carl was good guy very polite and hand a good sense of

Carl was good guy very polite and hand a good sense of humor very happy with my purchase. Michelle at the front desk was very helpful as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everyone I dealt with at Elite Motors dealership was

Everyone I dealt with at Elite Motors dealership was informed, knowledgeable and accommodating. My salesman, Quinten, was amazing throughout the entire test-drive.The selection of BMWs is a bit wider than at the previous dealer I visited. I plan to buy a black X5 from here, just waiting for my wife to look at it as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer, awesome atmosphere Very friendly

Great customer, awesome atmosphere Very friendly associates and quick turnaround time!! Made my Experience very seamless. I’ll definitely Recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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