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CarWise Gurnee

(1,631 reviews)
Visit CarWise Gurnee
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00pm–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 617-0702 (866) 617-0702

Reviews

(1,631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarWise Gurnee from DealerRater.

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Awesome Dealer and Great Salesman!

My experience with Elite Motors was very very good! Christian Mercado was my salesman and he did a spectacular job at helping me and setting up all the paperwork. It was a very easy process and was not stressful at all like other dealerships can be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Most-Painless Car Buying Experience Ever!

The quickest, most-painless car buying experience ever! The staff was friendly and knowledgeable and not too pushy. Overall great experience. Thank you Jorgen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

I was very pleased with the care I was given in purchasing my vehicle. Jorgen was very friendly and made me feel very comfortable. I also appreciate that it did not take all day to complete the purchase. Thank you Jorgen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience!!!

Jorgen did an excellent job working with me on purchasing a 2014 Ford F-150! Very pleased with there service. I thank you for your time and patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exelente

Me atendieron muy bien y todo fue rapido. Todo me lo esplicaron bien claro! Voy a regresar aqui de nuevo! Tambien el patron me hizo sentir confidente en mi compra!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not at all what I had expected going into a car dealership.

My Wife and I had expected to come into the dealership and have an experience that is typical of most; a battle. A haggle battle that is almost impossible to win, and ends up with us leaving the dealership and waiting for someone to cave. Not the case here. There was minimal stress. Bryson says that he cares about the customer and wants to see satisfied people walking out the door. I can personally attest to this being absolutely and unequivocally true. He helped us, he waited for us while we looked at cars, he didn't pressure us one way or the other. When we had a hiccup in our initial plan, he took the time to talk with managers and come up with a plan of action that was actually better than the one I had in the beginning. An amazing experience here, these guys are here to help and I Highly recommend you see Bryson if you're in a tight spot and really need some assistance. He knows his stuff, and is more than willing to put the work in to make sure you are happy. Great work Bryson and great work Elite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Truck Purchase

Bryson did a great job assisting us with the purchase of our truck. He's was attentive to our needs, willing to work with us. I would definitely recommend his services if you are in the market for a vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Alex P. and the Elite Motors team were wonderful !

Alex P. and the Elite Motors team were wonderful to work with. They were able to get us the car we wanted in a timely manner. I will definitely recommend anyone I know looking for an awesome car at a fair price to visit them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Alex P

Thank you Alex Parker and Elite Motors for my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow Alex Parker and Elite Motors

Was looking for pick up truck. Found great deal at Elite Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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