Reviews
My experience so far has been very positive.
My experience so far has been very positive. The customer service has been very strong with great communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service man Mike helped us after the oil change with our
Service man Mike helped us after the oil change with our questions. He was very helpful.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This was my first experience with Walser’s service
This was my first experience with Walser’s service department. The intake area was spacious and I was greeted by a service advisor as I drove into the shop. This was by far the best experience I have had at a dealer in the past 10 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was offered a car wash the last couple of times and it
I was offered a car wash the last couple of times and it never happened. Fairly disappointed!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thomas P was absolutely amazing.
Thomas P was absolutely amazing. He gets an A+ in my book, he was friendly, informative and had great suggestions with my sons college vehicle which needed a little TLC.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wa is great to work with.
Wa is great to work with. We had a good experience. Thank you for a wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car was not serviced until one hour after the
My car was not serviced until one hour after the scheduled appointment time, so the wait was two hours plus. Further, no mention was made about low tire tread after the tire rotation at this appointment, when it was mentioned to me at my last appointment over six months ago, when "coincidentally" Walser was having a tire sale/promotion.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We had a very pleasant experience obtaining our Avalon,
We had a very pleasant experience obtaining our Avalon, although there were times of waiting during the process. We should have started the application process online beforehand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had my RAV4 in for some extended warranty service work .
Had my RAV4 in for some extended warranty service work . while it was there they found an additional problem that was also covered by the warranty , so they notified me and were able to fix it while it was there and in the same time frame. Thanks team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, personable, perfect.
Professional, personable, perfect. Comfortable wait and my first time getting a video showing work which is greatly appreciated.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair