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Walser Toyota

(4,315 reviews)
Visit Walser Toyota
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–9:00pm
Tuesday 8:30am–8:00pm 7:00am–9:00pm
Wednesday 8:30am–8:00pm 7:00am–9:00pm
Thursday 8:30am–8:00pm 7:00am–9:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (952) 641-7223 (952) 641-7223
Used (952) 232-0929 (952) 232-0929
Service (952) 232-0196 (952) 232-0196

Reviews

(4,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walser Toyota from DealerRater.

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Employee tried to make me pay for a repair that was

Employee tried to make me pay for a repair that was covered under Toyota's Customer Support Program. The parts were also not on hand to complete the repair despite me specifically mentioning what I wanted done when setting up the appointment on the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Walser got me in quickly.

Walser got me in quickly. The competent team updated me regularly on the status of my vehicle. Appreciated having the video of the inspection and a good understanding of what was needed. Grateful the work was able to be completed that day. The service was more expensive than in other shops but value the expertise, professional service, and knowing the work was done right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our sales rep, Michael Ryan was friendly, honest and

Our sales rep, Michael Ryan was friendly, honest and patient. Sales manager was great too. Great experience with zero high pressure sales tactics used. Dealership has positive vibe. Highly recommend doing business with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently found a nail in my tire after hours.

Recently found a nail in my tire after hours. Was able to schedule service for the next day. My service advisor Marcus was very helpful and explained my service options. Had a good service experience. Very nice facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The new facility was nicely appointed.

The new facility was nicely appointed. The staff was awesome and I was able to get in the same day I called.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The place, the staff, they are all great all in all the

The place, the staff, they are all great all in all the service two thumbs up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

Great experience! My english is not good but that wasn't a problem. Thank you so much Hani and Beca!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

La verdad que últimamente el servicio está muy mal antes

La verdad que últimamente el servicio está muy mal antes era de 10 ahora es -1 muy decepcionante

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brendan in service was professional, friendly, and

Brendan in service was professional, friendly, and knowledgeable. I would recommend him and Walser to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason C.

Jason C. at Bloomington MN location is excellent service advisor. Best I have ever had assigned. I prefer the prior building.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.