Reviews
everything was super
all went very smooth & very fast, keri kroons was very helpful and super to all our needs. thanks for a great visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Slick & quick resolution
A minor difficulty w / emergency brake being partially engaged. besides I was able to get an est. for 4 tires promotion good thru 11/30/15 ! Always friendly committed service and cleaned to boot !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thanks for your outstanding review! We're glad to hear that our team was friendly and accommodating! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Patrick Johnson | General Manager
Great Service
I'm very busy, so I made an appt even though they suggest a first come, first basis and they honored my appt AND brought me work and picked me up when it was done. WONDERFUL service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pamela, thanks so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Patrick Johnson | General Manager
Great service, helpful representatives.
My experience at Friendly Chevrolet was very pleasant. Dustin Ruff took the time and showed me all options I was inquiring about with being patient, knowledgeable and extremely helpful in providing me with what I was interested in purchasing. I will definitely advise family and friends to shop Friendly Chevrolet Dealership and to deal with Dustin Ruff on their next purchase. Thank you Dustin and all the folks at Friendly Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and Enjoyable Experience!
James Peterson was an amazing salesman! What could have been a very stressful situation with a mix up on deals, it turned to be a very enjoyable experience. We have never laughed so hard when purchasing a vehicle. Thank you James for a wonderful experience! I would recommend him to anyone who is looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nicholas, thank you for reviewing your time spent at Friendly Chevrolet Fridley. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! James is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our vehicles. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best, Patrick Johnson | General Manager
Sally Martin
Very very good and James did a wonderful job along with the financial guys and they answered every question that we had you guys overall did a great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sally, congratulations on your purchase! I am happy to hear you are enjoying your purchase. At Friendly Chevrolet Fridley, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that James was able to show you dedicated and personalized service. Please feel free to contact us if you have any questions on your new vehicle. Best, Patrick Johnson | General Manager
very nice place and great place to buy a truck
Very good service, They listen to what I needed and came through. Great job to all who helped with my purchase. Thank you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Scott. We are very happy to hear that we could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Friendly Chevrolet Fridley any time! Take care. Best, Patrick Johnson | General Manager
Great Experience
I had a great experience at the dealership. Everyone was very helpful. It was busy so the wait time was long but overall I enjoyed the experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Joseph. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Patrick Johnson | General Manager
Excellent customer service, friendly enviroment
The dealership was very clean. All staff seemed friendly, welcoming, and well organized. Salesman EJ was able to help me right away and answered all the questions I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jaime, thank you for the feedback! We are happy to hear of your positive experience at Friendly Chevrolet of Fridley, especially with EJ. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Patrick Johnson | General Manager
Hell Week
Monday - Contacted dealer regarding Corvette they had for sale. I had 2 cars to trade, and since I live 60 miles from dealership, I sent photos of both cars via email so they could give me some idea of their trade value Tuesday - emailed to confirm that they had received my information and sent VIN#s as requested Wednesday - No contact from dealer, so I called to see if car was still for sale and if so, to arrange for test drive. Left voicemail - no response. Left work and drove an hour to dealership. The car was still for sale, and I took it for a test drive. Afterwards, met with salesperson and manager to discuss terms. Manager said he needed a day to value my trades, and that he would be out of the office on Thursday, but would contact me on Friday Thursday - no contact Friday - NO CONTACT Saturday - no contact - so I waited until early afternoon and then emailed the manager and asked about the status of our "deal". He responded by telling me THE CAR HAD BEEN SOLD ON FRIDAY MORNING! How does that happen? Worst experience ever with a car dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car