Reviews
Amazing People Skills
Everyone was awesome. The receptionist even gave me gum! My salesperson Tom was amazing dealing with me and my obnoxious demands. I define will recommend him and Friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angela, I am happy to hear that your time spent with Tom and the rest of the staff were a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Patrick Johnson | General Manager
Friendly Chev Rocks!
Mike Swords at Friendly Chevorlet in Fridley, MN was extremely helpful and friendly. We are very happy with our new vehicle, and I would not hesitate to send others to him. Actually, I was referred to him by a friend of mine, and I would do the same for others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Mike was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Thanks for your recommendation. We look forward to assisting you with your future sales and service needs. Patrick Johnson | General Manager
Can't say enough about this dealership
It's nice to know the staff well enough. It also nice to walk in the door and the sales person my family has used many times looks at you and says, "I have the perfect car for you" and turns out that he was correct. Mike Swords has done that a few times for me, and each car I've gotten from him have been fantastic and well reliable. He's the reason why I buy my cars from Friendly Chev!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, I am happy to hear that your time spent with Mike was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Patrick Johnson | General Manager
QUICK SERVICE
I WOULD LIKED TO TALK TO MY SERVICE MANAGER MORE ABOUT WHAT WAS DONE TO MY CAR, HOWEVER SERVICE WAS VERY GOOD
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us, Bruce. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Patrick Johnson | General Manager
Great Salesmen
Wally was very knowledgeable, and worked with me to find a vehicle that works for me. He was not pushy and worked very hard to make sure I was satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you so much for the wonderful review of your experience at Friendly Chevrolet Fridley. Wally is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty. We will be there for you for many years to come. Patrick Johnson | General Manager
Outstanding Service!
I realize that Service Tech's have a thankless tough job. They are the face of the dealership and their ability to deliver impacts my overall view of working with Friendly Chevrolet. My Service Tech worked hard to find the right solution for me. He was professional throughout the entire process even when I pushed him for alternatives. He went above and beyond to find answers to my questions and found a way to make it easy for me. Great Job!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take care. Patrick Johnson | General Manager
Great customer service, friendly salesmen!
Will & Haris were great helps. The processed moved quickly and I was very satisfied with all of the help I received. I definitely plan on recommending Friendly Chev to friends and family members and I myself will plan on purchasing from the dealership again in the future. The only suggestion I have is for the detailing process to be quicker as well as to make sure to fill up the car with windshield wash. In addition, the soap wasn't washed completely off the trunk of my car, which left a gold sticky spot across the back.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kaylyn, we are truly grateful for this awesome review! We are thrilled that Will and Haris were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Patrick Johnson | General Manager
A truly Friendly experience!
Great experience! The staff is wonderful and fits the name perfectly! Friendly and go the extra mile to make the experience great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bobbijo, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Take care! Patrick Johnson | General Manager
Service for rear bumper inset and oil change.
We have bought the majority of our vehicles from Friendly Chev through the years and continue to do so. It is easy to understand why all the awards and merits are displayed so visibly; it is obvious you have earned it both in sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jane, thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Patrick Johnson | General Manager
Great Staff, Great Service
Mike Newman helped us. He was easy to get in touch with, happy to help and got our cars in and out as quickly as possible. We'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Katie and thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Patrick Johnson | General Manager