Reviews
Greatest Car shopping Experience!!
Richard A I read all these reviews positive and negative and decided to check it out for myself. Over the past year I have researched many dealers for a used BMW and after calling and visiting many places and faces and being really disappointed I made a decision to go to Wiz to see the place and meet the people. On May 20,2014 my daughter accompanied me to Stratford to walk the lot and meet the staff. After we arrived we were graciously greeted by Gabe who immediately encouraged us to walk the lot and digest the large inventory that was available. We casually walked without any pressure from the staff. We saw the car that we researched over their website and it was in good condition so we met with Gabe to discuss a purchase. Gabe explained the philosophy of Wiz and answered all our questions regarding costs, financing and service. His insight and knowledge of how to get the deal done was clear and concise. What really convinced me that I was in the right place and dealing with the right person was the fact that Gabe never hesitated in conversation and made eye contact during our first meeting. Both my daughter and I were comfortable with our first impression. We made an appointment to return 5/22 to review a purchase for the 325I BMW we liked. We returned two days later and were greeted by Gabe upon arrival. Gabe was prepared and had all the paperwork ready to get the sale process started. We were introduced to the finance person Meir who was prompt in reviewing my paperwork and secured financing within 45 minutes. We reviewed the deal upon approval and it was within our budget so we closed the deal .It was professional and Meir was empathetic to our needs. We met with Gabe and he told us the work that would be completed so that we could pick the car up with registration and plates after all the required services were performed. Three days later we arrived and the car was ready as promised. After driving the car for a few days a few issues surfaced and I called Gabe. He connected me to Jen, the service manager, who was nice and told us not to worry that she would get the car taken care of immediately. We dropped the car off and the four issues were taken care of as promised. With all work documentation was provided by Jen so that we would see the finished work. Jen also explained ongoing service that they provide and the complimentary 1st oil change. Jen was really great to deal with. So I sit here four days after the car was serviced and want you to know that we have had a really great experience with all the staff at the Wiz. I commend Gabe, Jennifer and Meir on the level of professionalism and the knowledge and care we were extended One really can never know what is going to happen with a vehicle however I feel comfortable that the staff at Wiz valued our business and hopefully will help us maintain our investment. I plan on referring my friends to Gabe and am looking forward to purchasing a second BMW from Gabe down the road.. Thanks for a great experience Gabe, Jen, Meir and the staff at Wiz Leasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Richard for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Great Experience !
Richard A I read all these reviews positive and negative and decided to check it out for myself. Over the past year I have researched many dealers for a used BMW and after calling and visiting many places and faces and being really disappointed I made a decision to go to Wiz to see the place and meet the people. On May 20,2014 my daughter accompanied me to Stratford to walk the lot and meet the staff. After we arrived we were graciously greeted by Gabe who immediately encouraged us to walk the lot and digest the large inventory that was available. We casually walked without any pressure from the staff. We saw the car that we researched over their website and it was in good condition so we met with Gabe to discuss a purchase. Gabe explained the philosophy of Wiz and answered all our questions regarding costs, financing and service. His insight and knowledge of how to get the deal done was clear and concise. What really convinced me that I was in the right place and dealing with the right person was the fact that Gabe never hesitated in conversation and made eye contact during our first meeting. Both my daughter and I were comfortable with our first impression. We made an appointment to return 5/22 to review a purchase for the 325I BMW we liked. We returned two days later and were greeted by Gabe upon arrival. Gabe was prepared and had all the paperwork ready to get the sale process started. We were introduced to the finance person Meir who was prompt in reviewing my paperwork and secured financing within 45 minutes. We reviewed the deal upon approval and it was within our budget so we closed the deal .It was professional and Meir was empathetic to our needs. We met with Gabe and he told us the work that would be completed so that we could pick the car up with registration and plates after all the required services were performed. Three days later we arrived and the car was ready as promised. After driving the car for a few days a few issues surfaced and I called Gabe. He connected me to Jen, the service manager, who was nice and told us not to worry that she would get the car taken care of immediately. We dropped the car off and the four issues were taken care of as promised. With all work documentation was provided by Jen so that we would see the finished work. Jen also explained ongoing service that they provide and the complimentary 1st oil change. Jen was really great to deal with. So I sit here four days after the car was serviced and want you to know that we have had a really great experience with all the staff at the Wiz. I commend Gabe, Jennifer and Meir on the level of professionalism and the knowledge and care we were extended One really can never know what is going to happen with a vehicle however I feel comfortable that the staff at Wiz valued our business and hopefully will help us maintain our investment. I plan on referring my friends to Gabe and am looking forward to purchasing a second BMW from Gabe down the road.. Thanks for a great experience Gabe, Jen, Meir and the staff at Wiz Leasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Richard for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Wonderful Experience!
We purchased a very nice Jeep for our son. Fully loaded with all the extras. The price was right. We had to replace a part on the car after we took it home. We contacted Jenn in service and she handled the situation with ease. We had a great experience and we were treated like a king. Thank you WIZ and keep up your great service .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Sinop for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
GREAT SERVICE DEPT, NOT JUST GREAT PRICE
This dealership has some of cleanest and nicest cars that I have seen in one place. My salesman Jared was great. Please look for him. We bought a 2006 Mercedes E350 in very good condition. He was honest and straight forward about the price. There were a few things that needed to be repaired to "seal the deal" so we had to bring the car back the following week.. I was little worried about how that would go once we bought the vehicle but then we met Jen. She was the service manager and was very professional, warm and friendly. The quality of their work was outstanding and they did most repairs at no charge to us. They really stepped up at a time when service in used cars dealerships is almost non-existent. We were very pleased with the service I would recommend this dealership to ANYONE not just because of great prices but because of a Superior service dept. After all once you buy a vehicle you want to be sure you can rely upon that same dealership to maintain or live up to the agreement that got you to buy the car to begin with. I cannot say enough good things about these guys. I had searched a lot before buying from these guys. Give them a try you wont be sorry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Satisfied Car Buyer for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
No high pressure sales here good cars & service
Looked at several cars on their lot, Jared assisted us in test drives and addressed all concerns. I did purchase a Honda Pilot at a fair price and I am satisfied with overall experience. I got a fair trade in value for my car $500 over carmax written offer that helped seal the deal. I would recommend this dealer for a used car purchase for their selection of cars, fair price and above average service. Highly recommend Jared for your next car purchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Asim for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Great place. Very happy with the service provided.
I purchased a 2006 Toyota Rav 4 limited. The salesman Gabriel was very patience because we were back and forth looking around for best deals. Took me like 4 weeks to decide which car. After looking in the internet and going to different dealers. The Wiz Leasing was the best offer with lower miles. Everything with finance went fast and smooth. In my opinion they are very organize, when I got there everything was ready to sign and the car was ready to take home. Gabriel is amazing and is a plus that he speaks Spanish. This was one of the most fastest and organized closing I had when buying a car. Keep doing the great work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Ibett for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Excellent sales, service, during + after purchase
Bought a 2009 BMW 335i - fair price for purchase of vehicle and amount offered for my trade in. Exceptional staff and service. Brougt it to BMW dealer for service / checkup and all was well - quality vehicle. Only issue is the battery needed to be replaced, but they made it happen without issue. My stepfather also purchased a vehicle from them years ago. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tom for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Very Good Experience
I've been looking for a car for several months. Beware of used car "mills" in the area that buy lower tier autos needing major work - watch out! I went to 3 used dealerships but researched several others and the last one I went to was Wiz Leasing where I found a car I liked. The showroom/office area was clean with comfortable chairs and TV if you need to wait for anything. Gabriel walked me through the sales process including some questions I had about financing. I received a good interest rate even though my credit on paper was questionable. Their cars don't come from auctions but dealerships where they have been traded in for new purchases. The price I paid was below book value and the car is in excellent condition. My experience with Maier (sp?) and another young women in financing was great and I would definitely recommend Gabriel on the sales side. It was the first time I bought a car there and I would definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you David for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Great Service!!!
I just bought a Ford Escape Hybrid. Because of the mileage it was an "as is" purchase. Frank was very nice and took care of any problems before I bought the car. After driving it off the lot I realize the alignment was way off. I called Frank and he spoke with Jen and they took care of it for me for no extra charge. They really didn't have to because I did buy the car "as is". I've already spoke with some of my friends about my experience. I will also be back for my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Vivian for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz
Great Experience
I purchased a car for my daughter from Frank Lewis. I found him to be engaging...and honest. We bought a car with high mileage at a wholesale price. As promised, Wiz fixed a few a issues and even performed some extra work at no charge. I would suggest this dealer not only for an inexpensive older auto, but also for a near new, low mileage car. You can't beat the price and it's not worth it to buy a new car these days. I'm sure my daughter will be back after college to upgrade. Thank you Frank, Jen and the team at Wiz!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you JD for the chance to earn your business. And we hope that you keep us in mind for any purchases in the future. -The Team at Wiz