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Ferman Mazda Of Brandon

(516 reviews)
Visit Ferman Mazda Of Brandon
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (813) 639-8754 (813) 639-8754
Used (813) 344-0452 (813) 344-0452
Service (813) 400-1359 (813) 400-1359

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Mazda Of Brandon from DealerRater.

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Very first new car ended up being a Mazda CX-5

I had been searching and researching cars and SUV's for about three months when somehow a search came up with the Mazda CX line of crossovers. After reading the safety features and other features of the Mazda CX-5 there was no other choice for me. My salesman, Matt was great. Being that it was my first brand new car purchase he answered all my questions, even some that might have been kind of stupid for a seasoned new car buyer. The finance team came up with a better deal than I could have ever expected and even beat the interest rate my bank had given me. My roommates birthday was 2 days away and they even took off an extra $300 so I could buy a very nice dinner. Ferman Mazda of Brandon completely changed the way I thought purchasing a new car would be. Thanks, guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A good place to get honest service

Efficient place, friendly staff. Free cappuccinos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My Experience at Ferman Mazda

Have been going to Ferman Mazda for a number of years now. The service has always been top notch. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recent service visit

I was greeted immediately upon arrival by my Service advisor Sam Gunnoe who addressed me by name. It was not long before the car was in the shop and then back to me in just under an hour. This is the best dealership for service I have ever dealt with and Sam the epitome of what Ia service advisor should be. I highly recommend this dealership and Sam Gunnoe. They will take very good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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😊👌Good expire.

I have very good experience to purchase my Mazda from your dealership and I will definitely recommend it do visit your dealership for other buyers thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Car buying this time was a great experience!

My sales representative listened to what I wanted. I didn't feel like they were trying to sell me things I didnt need. This was my first time at a dealership, where I actually felt stress-free and excited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star rating. Glad you had a great experience at the dealership and working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Tire Repair for MazdazCX-5.

I was able to get a tire repaired. It took a little over 1 hour. The waiting room is comfortable and the service staff is courteous and helpful. A very good experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Mazda CX 9

Joe Leggett did a wonderful job of handling everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great services

Very friendly and professional staff. Good communication and eager to please. Nice waiting area with complimentary coffee and snacks. I trust this dealership to provide excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating. Very happy to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Ferman Mazda

Great place to get car serviced; they always treat me well and provide excellent customer service. But, I wouldnt recommend buying from them as they are shady as xxxx. Watch out with your trade-in appraisal and take extra special care in that finance office.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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