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D'Arcy Buick GMC

(175 reviews)
Visit D'Arcy Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (815) 676-4633 (815) 676-4633
Used (815) 676-4709 (815) 676-4709
Service (815) 600-7617 (815) 600-7617

Reviews

(175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'Arcy Buick GMC from DealerRater.

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Service on truck

Always a pleasure to deal with the employees here From the service writers to the mechanics to the billing clerks. Everyone knows their job and performs it well I bought my truck here and I will buy more vehicles here. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Awesome guys at D'Arcy!

My last four vehicles have been through D'Arcy. It's an easy, hassle-free experience every time. Knowledge and patience are their hallmarks. Everyone is courteous, and when they say VIP customer, they mean it. JR was a great sales rep who met my every request and Luke made the purchase process simple and effortless. Love the guys at D'Arcy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My buying experience

I've purchased many vehicles and will say this was a great purchase. They went above and beyond the call. From the test drive to the negotiating. Thanks D' Arcy GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Bob! We always want to be the best we can be and it's so wonderful to hear when everything goes great. If there is ever anything you need or even if you just have a comment we would like to invite you to get in touch with our owner Terry D'Arcy any time at (815) 725-5200. Sincerely, D'Arcy Buick GMC.

Great overall experience with our new purchase.

The vehicle was priced well and there is no haggling when you buy from Darcy motors. We purchased a used 2014 Chrysler Town and County form there Morris, IL location. We received the best customer service when itcame down to this purchase. I would recommend anyone be to go and see Jeb or anyone else at Darcy. In the future of purchasing a vehicle new vehicle I will use Darcy motors again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Repair service

Every time I come here I am always treated very well. I always tell my family and friends how I feel about the service I get from Darceys and it is always good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealership!

One of the best buying experiences in my life! From the salesman JR, to the sales manager Tom and the Finance manager Rob I would definitely recommend this dealership to everybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealership!

One of the best buying experiences in my life! From the salesman JR, to the sales manager Tom and the Finance manager Rob I would definitely recommend this dealership to everybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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D'Arcy Buick is outstanding

I had told the D'Arcy sales team that I was ready to get a deal done provided they were competitive with their offer on the car specs that I had provided to them. They did a great job listening and making me a compelling offer. I greatly value this way of doing business. They immediately cut to the chase and saved us all a lot of time. I will recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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D'Arcy Buick is outstanding

I had told the D'Arcy sales team that I was ready to get a deal done provided they were competitive with their offer on the car specs that I had provided to them. They did a great job listening and making me a compelling offer. I greatly value this way of doing business. They immediately cut to the chase and saved us all a lot of time. I will recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

D'arcy GMC

This is the second time leasing and third time dealing with D'arcy. I have had dealt a new and previous salesperson each time and the help from all was nothing short of excellent. I would not think of going or buying from any other dealership. The company on a whole is second to none and all employees are quick to help with any problem. Jerry Dawson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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