Reviews
Write a reviewgood vehicle,great customer service
They had good quality used cars. They even gave me a ride home because I rode a bike,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME, HONEST, TRUSTWORTHY PLACE TO DO BUSINESS!
We searched for a week straight driving an accumaltion of 600 miles searching used car dealers near and far.By the end of the week after seeing endless cars and dealers feeling exhausted and discouraged I came across Jim Douglas Sales online. They had three of the make of vehicle we were looking for. I told my husband the their inventory and place of business looked well cared for. We went right out there and found exactly what we had in mind. Art and Adam were a pleasure to meet and not only were they not high pressure salesman they were no pressure! This was absolutely the best experience we ever had buying a vehicle new or used! We have and will continue to recommend them. I know for us personally, we would never go to another used car dealer again. Thanks Adam and Art for the best vehicle buying experience ever!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good buying experience
I was a bit skeptical at first going to a smaller private dealership. However, I left feeling very comfortable and satisfied after buying a 2006 Pontiac minivan. Art Douglas was kind, courteous and professional. He even agreed to take care of some minor car maintenance items prior to the vehicle purchase at no extra cost.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
This was my first time ever buying a car, and it was extremely easy. Everyone I talked to was a major help and very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So glad we decided to take a chance
Had been looking for a clean SUV for almost 2 months. Planned on buying from private owner. Started to look at dealers and then went on cars.com site. Saw a 2008 Mariner on Jim Douglas dealership website. Of course I checked out the reviews which were all great! Their dealership was only 20 minutes away from me so me and my husband drove out there after speaking to Adam on the phone to ask a few questions about the car first. Got there and the car was as described. Beautiful! My husband took it for a test drive, looked over every inch of the car. We wanted a few minor things done to the car, which Adam was more than happy to do for us. The car is now sitting proudly in our driveway. Adam and his dad are incredibly nice. They are the opposite of what dealerships are usually known to be. We are now looking for a car for our daughter and my husband has Adam on the hunt. DO NOT hesitate to buy from there!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oustanding buying experience
My wife and I were looking to buy an 07 Buick Rendevous with 3rd row seat for a second home. I searched the internet, found one at Jim Douglas Auto Sales, and sent an online inquiry. The next morning, we found a response from Adam and made an appointment. With 88,000 miles, the car looked new. Beautiful condition and the test drive validated this was an exceptional vehicle. My wife negotiated the deal and we picked the car up at a the appointed time. Everything was as promised and on time. We are very satisfied and will definitely check out Jim Douglas next time we are looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
good costumer service
i went to the dealer looking for a good offer and thats what i found, it was a quick and easy process buying the car, thanks Jim Douglas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME DEALERSHIP
I HAVE PURCHASE TWO CARS FROM THIS DEALERSHIP THE FIRST ONE WAS JUNE 2014 AND THE CAR IS RUNNING GREAT THE SERVICE WAS SO AWESOME DURING THE PURCHASING PROCESS I DECIDED TO RETURN AND BUY ANOTHER CAR DECEMBER 2014 SAME PLEASENT PROFESSIONAL ATTITUDE AND GUESS WHAT THEY EVEN HAVE HOT COFFEE WHICH MAKES THAT A PLUS WHILE U WAIT( LOL).I WOULD RECOMMEND JIM DOUGLAS AUTO TO ANYONE INTERESTING IN BUYING AS WELL AS TRYING TO SELL THEIR OWN VEHICLE THANK YOU ALL SO MUCH.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BEST USED CAR DEALER EVER!
Had an excellent experience with this dealership. It is a family run business and it is obvious that the family prides themself on providing excellent, expedient customer service and an inventory of clean, well maintained used cars. Adam was great... very personable and made the deal happen quickly and without a hitch. I would highly recommend them! Great job Jim Douglas Auto Sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality Service
They carried a great inventory, the cars were clean and presentable. You could see the pride and confidence that this family run business has. Very impressed with the service. From the time you step on the lot to the end transaction the entire team was more than helpful. I would definitely recommend them to friends. Keep up the excellent service Adam!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase