Reviews
Happy Q3 owner
Originally went to help provide feedback to my mother when she was looking. Personally was an avid Toyota owner, until I fell in love with the Q3 while there. The next thing I knew, I too was buying a car. Isis was wonderful and made the entire car buying process easy and painless. Could not be happier with her quality of service, knowledge, and directness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brit, we are very happy to have provided you with such a positive experience! The kind words you had to share about Isis are greatly appreciated. Thank you for the review and we hope you have a great day!
Great buying experience!
Rachel and Matt looked all over the nation and even at upcoming factory production to find the specific car we wanted. They were very transparent on purchase price and our “out the door” price was exactly what we agreed to. Delivery was on time and the car was prepared exactly as we had requested. Overall this was a great buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phil Long Audi -Colo Springs,CO
Check engine light came on , they squeezed me in on a busy Monday and did not charge me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dlux, we are very happy to have provided you with such a positive experience!
The service department does an excellent job taking care...
The service department does an excellent job taking care of our vehicles and is very cognizant of limiting the wait time. Very helpful, professional and they have a quiet and secluded VIP lounge to wait in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The most professional and helpful dealership, especially...
The most professional and helpful dealership, especially the vehicle services department, I have ever used. I really like the fact that they sent you a video of the work being done or required while the vehicle is in the repair shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with this car buying. Everyone...
I had a great experience with this car buying. Everyone was friendly from the minute I walked in the door. Danielle was refreshing as a salesperson- not gimmicky or pushy. Negotiations were quick, I felt they were very fair. I highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best service I have ever received at any dealership....
Best service I have ever received at any dealership. Brian Dorcey was top notch. Video of service performed by the technician was above and beyond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Todd M.
This is my 3rd vehicle that I have purchased from Phil Long Audi and the experience has been top notch every time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Todd, we're happy to hear you had such a positive experience with our team! We appreciate your continued patronage and look forward to your next visit. Have a great day!
Audi A3
The entire experience at Phil Long Audi was excellent. The car has been great and the dealer was very good at explaining all the features. I would like to thank Vince, Matt, and Chris for the personal instruction on the car. The A3 runs very smoothly and you can park it anywhere because of the size. The luxury features in a small car are very good. Overall a very fine purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience! We are glad to hear Vince, Matt, and Chris could make it a great one.
Routine service
Service completed on time and as promised. Provided video documentation showing car condition and repairs needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Neal, we are very happy to have provided you with such a positive experience!