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Stoops Buick GMC of Muncie

(806 reviews)
Visit Stoops Buick GMC of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (765) 405-5380 (765) 405-5380
Used (765) 399-0271 (765) 399-0271
Service (765) 405-5381 (765) 405-5381

Reviews

(806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stoops Buick GMC of Muncie from DealerRater.

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Brett was very helpful from the moment I walked in the

Brett was very helpful from the moment I walked in the door. He did his best to get me into a very nice car at a very affordable price!! I'm ecstatic with my new to me car!! Thanks so much Brett Estes and Stoops!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Brett is an excellent salesman and a pleasure to work on

Brett is an excellent salesman and a pleasure to work on my purchase with. I highly recommend Brett and Stoops.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Pat and Dale were two of the finest people I have ever

Pat and Dale were two of the finest people I have ever dealt with when it comes to buying a vehicle. They have a customer for life.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Pat Bowen and the Stoops team was a pleasure to deal with

Pat Bowen and the Stoops team was a pleasure to deal with in the purchase of our vehicle. We would highly recommend Pat Bowen and Stoops.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

Stoops has been the dealership I have trusted for over 20

Stoops has been the dealership I have trusted for over 20 years. I just bought a new Buick Encore GX with the assistance of Pat Bowen, and I am very happy with my experience with him!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Brett and the team were amazing.

Brett and the team were amazing. I'll be a Stoops customer for life!! Thanks Brett!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Jesus Osuna and Pat Bowen were great and very helpful.

Jesus Osuna and Pat Bowen were great and very helpful. Thank you for all of your help!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Stoops has always been a very trusted dealer in our area.

Stoops has always been a very trusted dealer in our area. Pat does a great job serving our needs. Customer service is awesome. He will pick up deliver while our guys are here at work. This is a great help to them and us as a company. Cory Balfour also was very helpful in financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Pat is very laid back and a no pressure kind of salesman.

Pat is very laid back and a no pressure kind of salesman. This is the third car we bought at Stoops and he always takes care of us even after the sale!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Great friendly service and knowledgeable sales reps.

Great friendly service and knowledgeable sales reps. I was shown the vehicles that I was interested efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!