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Stoops Buick GMC of Muncie

(806 reviews)
Visit Stoops Buick GMC of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (765) 405-5380 (765) 405-5380
Used (765) 399-0271 (765) 399-0271
Service (765) 405-5381 (765) 405-5381

Reviews

(806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stoops Buick GMC of Muncie from DealerRater.

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Once again, Pat Bowen provided great advice and excellent

Once again, Pat Bowen provided great advice and excellent service and accommodations as we decided to lease our new 23 Envision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Pat Bowen was amazing.

Pat Bowen was amazing. He was able to find a car for me that I liked and fit my budget. I went in not expecting to go home with another car because I have been turned away from another dealership. I ended up driving home in a 2018 Chevy Malibu.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Great dealer

Very friendly Prompt and courteous! Also very clean and the service department is super! I have also purchased 2 sierras from this dealer a 2012 and 2017 Great trucks?????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

Pat Bowen and Stoops Auto Group made purchasing our new

Pat Bowen and Stoops Auto Group made purchasing our new Enclave so simple and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

Came in wanting something bigger for our family, and Pat

Came in wanting something bigger for our family, and Pat was very helpful and found exactly what i wanted!!! He was very helpful. Hands down best salesman ever!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!

Pat Bowen and Stoops Automotive Group are a fine

Pat Bowen and Stoops Automotive Group are a fine combination of good products and sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Stoops continues to exceed my expectations.

Stoops continues to exceed my expectations. I'm sure to return for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Pat Bowen and Stoops Automotive Group were amazing to

Pat Bowen and Stoops Automotive Group were amazing to work with! I walked in not expecting much, and ended up leaving with a 2022 Acadia. If you're looking for a new car or thinking about a new car, Stoops Automotive Group is your place to go. I couldn't have asked for anything better than the experience and treatment Pat Bowen gave me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Brett handled my purchase and trade in very well.

Brett handled my purchase and trade in very well. i am very pleased with my experience and purchase with him and the dealership. I would highly recommend Brett & Stoops to anyone looking to buy or lease a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Always very friendly, Brett goes above and beyond to be

Always very friendly, Brett goes above and beyond to be helpful always…he will always be my car guy!! 😌

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy!