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Stoops Buick GMC of Muncie

(806 reviews)
Visit Stoops Buick GMC of Muncie
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (765) 405-5380 (765) 405-5380
Used (765) 399-0271 (765) 399-0271
Service (765) 405-5381 (765) 405-5381

Reviews

(806 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stoops Buick GMC of Muncie from DealerRater.

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Everyone was to kind, patient and just over all

Everyone was to kind, patient and just over all understanding. Brett and Rodney helped me for two days trying to find a car I love and within my budget. With their help I found an amazing car with all the bells and whistles and right at my budget! I will continue to go back to Stoops and refer people!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

We had a wonderful experience with Pat at Stoops!

We had a wonderful experience with Pat at Stoops! Love my new ride! Our entire family buys their cars here!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Brett Estes is one of the best sales men I have worked

Brett Estes is one of the best sales men I have worked with. He is a real asset to Stoops.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Working with Brett was comfortable and productive.

Working with Brett was comfortable and productive. We talked and determined what I needed. He made several options available to me. I made a choice and now I have a vehicle I need, at a reasonable price. I’m happy!’

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Pat Bowman was our sales person and Randy Stoops is the

Pat Bowman was our sales person and Randy Stoops is the owner. I simply can't say enough about either one from start to finish they were there. They went above and beyond to make us happy with the transaction. We had to visit Bull Baker for a paint detail and him and his team are awesome. We love our new vehicle. Big thank you Stoops, you stand by what you say. You are the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Always a pleasure working with Pat Bowen and the staff at

Always a pleasure working with Pat Bowen and the staff at Stoops they are so helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

Very nice very clean.

Very nice very clean. I enjoyed my time there. GREAT SERVICE. I recommend Pat Bowens.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Julieanne! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

Pat was the sweetest guy, and he worked very hard to find

Pat was the sweetest guy, and he worked very hard to find both me and my sister cars despite the difficulties we had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

It was stress free buying a truck from Pat Bowen.

It was stress free buying a truck from Pat Bowen. Everyone I dealt with at Stoops Auto were very professional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy.

We were pleasantly surprised with our car shopping

We were pleasantly surprised with our car shopping experience. Pat Bowen and team were great to work with and exceeded our expectations! The entire process was pretty quick and very easy. We would highly recommend Pat and his team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.