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Schoepp Motors West

(3,886 reviews)
Visit Schoepp Motors West
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 state dealer award
View 17 awards
2023 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(608) 729-3822 (608) 729-3822

Reviews

(3,886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schoepp Motors West from DealerRater.

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Kaytlynn was such a pleasure!

Kaytlynn was such a pleasure to work with. From the moment she greeted us in the show room to driving off the lot with our car, she made our experience memorable. Thank you Kaytlynn for all you did for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

When I got to Schoepp motors I was greeted by Taylor, he...

When I got to Schoepp motors I was greeted by Taylor, he was very nice but had two other customers he was dealing with so he handed me over to Ryan. Ryan was not very good at his communication skills and was not giving me the right feel. He was very defensive in his approach and was not very friendly, I did not like his customer service. Ryan was not willing to negotiate pricing with me and did not try hard enough to please his customer. Bryan overheard our conflictive conversation and stepped in to help. When he took over I felt in better care. He was more willing to negotiate pricing with me and tried hard to get me a deal on the car that I wanted. Bryan was very helpful and answered all of my questions. All of my requests were fulfilled by Bryan and His customer service was great I could tell that he wanted his customers leaving the store happy. Bryan generally seemed to enjoy his job of selling cars. If it wasn’t for Bryan stepping in I would have never bought at car from Schoepp Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kaytlynn did a great job showing us the vehicle and...

Kaytlynn did a great job showing us the vehicle and explaining the features. She kept in contact about what we wanted to do for trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike pays attention to customers needs and makes the...

Mike pays attention to customers needs and makes the sales process flawless. His easy going personality, outstanding knowledge, and professionalism make him one of a kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I would like say that we were sceptical about going to a...

I would like say that we were sceptical about going to a dealership to purchase a vehical as we have always bought used via private owner. Schoepp had an suv that we seen on their website that was exactly what we were looking for so we had to go and see it. Our salesman was Mike and we were lucky to have him. Not even two hours later we were on our way home with that new suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Schoepp Motors. Kaytlynn was...

I had a great experience at Schoepp Motors. Kaytlynn was super accommodating and she went above and beyond to make sure everything went smoothly. I’d definitely come back for all my future car needs. Thanks so much Kaytlynn!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a car yesturday from Charlie Condon and...

I purchased a car yesturday from Charlie Condon and pleased to say that I LOVE my vehicle!! Charlie was very welcoming and made me feel comfortable to ask questions without feeling afraid. Had the best experience at Schoepp Motors with Charlie while purchasing my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful

We dealt with Dave Gress and he was very helpful and we found a car. We purchased it within one day and everything seems to be going very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have bought 3 cars from Mike. He is very knowledgeable...

I have bought 3 cars from Mike. He is very knowledgeable about the vehicles that he sells. He is very thorough in explaining about the vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great team work

i worked mike sherwood twice now, and all i can say is the team at schoepp motors is OUTSTANDING. Donna and mike worked to find me the right car at the right price, Thank you for helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.